Computer doesn't seem to sync

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Posts 106
Mark Martin | Forum Activity | Posted: Wed, Jan 20 2010 8:45 AM | Locked

Logos appears to sync when it first loads but the sync symbol (button) disappears on my tool bar after the program loads.  I can type in "sync now" in the command bar and nothing appears to happen.  As a result, clippings and notes that I create on my other computer don't show up on this one.  I have attached my log files.  Thanks in advance for your help.5826.Logos4.log

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Jan 20 2010 9:03 AM | Locked

Mark,

I've passed your log file on to development for review.

Thanks,
Melissa

Posts 4077
Melissa Snyder | Forum Activity | Replied: Wed, Jan 20 2010 2:47 PM | Locked

Mark,

Try the solution posted here: http://community.logos.com/forums/t/6278.aspx and let me know whether or not that resolves the problem.

Thanks,
Melissa

Posts 106
Mark Martin | Forum Activity | Replied: Wed, Jan 20 2010 7:57 PM | Locked

Melissa,

I tried the solution and it did not work for me.  When I first start Logos 4, I have the sync arrows on the toolbar and they are working.  My computer will sync whatever has changed on it but will not sync the data from the server.  The other computer syncs OK.  After initial startup and syncing, the arrows disappear and are gone.  I type the command "Sync Now" and nothing happens.

Posts 3501
LogosEmployee
Scott Alexander | Forum Activity | Replied: Thu, Jan 21 2010 11:48 AM | Locked

This issue has been resolved and the fix will be in the next beta.

Thanks

Scott

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