Page 25 of MP Training Manual Volume 2 is Missing Text

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This post has 37 Replies | 5 Followers

Posts 18644
Rosie Perera | Forum Activity | Replied: Mon, Mar 30 2015 1:57 PM

I have asked Phil Gons to weigh in or get MP or whoever is appropriate to weigh in on this thread.

Posts 276
Mark Johnson | Forum Activity | Replied: Mon, Mar 30 2015 2:37 PM

My page 25 looks like the screen shot with the missing material at the bottom of the page also.

Posts 3
LogosEmployee
Kelly McCoy | Forum Activity | Replied: Mon, Mar 30 2015 5:37 PM

I work at Faithlife and sincerely apologize for this printing error. I will have a full PDF version posted here of page 25 for you tomorrow morning. We are working to figure out the source of this error to keep it from happening in the future. Again, I apologize for any inconvenience this may have caused and appreciate you bringing this to our attention.

Posts 1602
Deacon Steve | Forum Activity | Replied: Mon, Mar 30 2015 9:16 PM

Thanks for helping everyone out on this Kelly.  And welcome to the forums! Smile 

Nothing like stepping into an unusual issue first time out. 

Please keep us updated.

Posts 155
Alan | Forum Activity | Replied: Tue, Mar 31 2015 2:35 AM

Kelly McCoy:

I work at Faithlife and sincerely apologize for this printing error. I will have a full PDF version posted here of page 25 for you tomorrow morning.

Keeping my fingers crossed as yet to receive my two volume manuals.

In any event, posting a full PDF version of the page HERE is only good for those who are or will be reading this thread.  Otherwise they will be having the erroneous page 25 without their knowledge until a later time perhaps.  Please do consider the whole spectrum of customers who purchased these manuals.

Posts 3
LogosEmployee
Kelly McCoy | Forum Activity | Replied: Tue, Mar 31 2015 7:46 AM

Hi Alan - I'll look into your order today. We're definitely thinking about our non-forum community as well Smile; thanks for looking out for them!

Posts 3
LogosEmployee
Kelly McCoy | Forum Activity | Replied: Tue, Mar 31 2015 7:50 AM

Hello all - page 25 of Volume 2 is attached and can also be found here: http://mpseminars.com/logos-6-training-manual-page-25/.

Thank you for taking time on the forums to let us know; again, I apologize for the extra time and inconvenience this may have caused.5415.TrainingManualVol2pg25.pdf

Posts 155
Alan | Forum Activity | Replied: Tue, Mar 31 2015 8:25 AM

Kelly McCoy:

Hi Alan - I'll look into your order today. We're definitely thinking about our non-forum community as well Smile; thanks for looking out for them!

Many thanks for the initiative Yes but please do not worry about my order.  I have been told by Faithlife shipment mailed Email on 26 March and have tracked it Travel to be now in my part Paradise of the Eastern Hemisphere.  In confidence, it should reach me in due course. Wink

Posts 18644
Rosie Perera | Forum Activity | Replied: Tue, Mar 31 2015 11:02 AM

Rosie Perera:

Wayne Clarke:
OK Rosie.  The race is on!  We will see if you get your package first in Vancouver or I get mine first here in Nanaimo!

Ha! OK, I'll try to remember to post back here as soon as I get mine. Does your package mail in Nanaimo come in by plane or ferry? If ferry, I'll probably get mine first.

Mine arrived this morning. The package was damaged. It wasn't very well packaged for such a heavy set of books.

The books inside were not damaged enough to bother asking for a replacement, though.

Fortunately I got one of the ones without the missing text on p. 25 of vol. 2.

Posts 490
R. Mansfield | Forum Activity | Replied: Tue, Mar 31 2015 11:05 AM

Mine came similar to that, but only the top right corners were a bit misshapen. However, since I'm scanning them (had the spines cut off today), it doesn't matter much.

RMansfield@mac.com
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Posts 8967
RIP
Matthew C Jones | Forum Activity | Replied: Tue, Mar 31 2015 11:10 AM

R. Mansfield:
However, since I'm scanning them (had the spines cut off today), it doesn't matter much.

I wish MP Seminars would make a PDF of the manuals available to those of us who bought the books.

Logos 7 Collectors Edition

Posts 490
R. Mansfield | Forum Activity | Replied: Tue, Mar 31 2015 11:25 AM

Super.Tramp:

I wish MP Seminars would make a PDF of the manuals available to those of us who bought the books.

Publishers loathe PDFs because they fear they will be distributed freely. I understand that, but I simply prefer digital over physical for most books, especially these kind. 

I was teaching a college-level philosophy class, and we were using a textbook from Cambridge Press, that to my knowledge is still unavailable in any kind of ebook form. After persistent requests for an ebook version of the title, I mentioned to the academic rep in an off-the-cuff statement that I would just have to scan and digitize the 800-page book myself. She reacted quite strongly (for an email) that "WE DON'T ALLOW OUR BOOKS TO BE SCANNED."

Knowing that I am well within my rights as long as I don't distribute copies, I simply thanked her, scanned the book and continued to use it until we went to something else that does have an ebook edition. I've even offered a seminar in the past to fellow faculty members demonstrating how to digitize books on one's own. 

My Fujitsu ScanSnap document scanner gets lots of use. 

RMansfield@mac.com
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Posts 8967
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Matthew C Jones | Forum Activity | Replied: Tue, Mar 31 2015 11:40 AM

R. Mansfield:
but I simply prefer digital over physical for most books, especially these kind. 

To see the paper manual I have to have my nose in the book. A digitized copy could be viewed in high contrast mode on my computer. 

Logos 7 Collectors Edition

Posts 1602
Deacon Steve | Forum Activity | Replied: Tue, Mar 31 2015 11:56 AM

Rosie Perera:

Mine arrived this morning. The package was damaged. It wasn't very well packaged for such a heavy set of books.

Thanks for posting the pic of the shipping package, Rosie.  Mine was damaged similarly, to include bent and crushed books.  It may seem a little on the light-weight side for packaging, but it is an approved USPS package making its way through the USPS system. 

It's poor delivery performance, it results in bad customer experience.  I think Faithlife has a legitimate complaint to resolve with USPS.  I'd be wanting a big bunch of refunds if I were them.  Packages say they are Tracked and Insured.

Posts 124
Wayne Clarke | Forum Activity | Replied: Wed, Apr 1 2015 9:05 PM

Rosie Perera:

Rosie Perera:

Wayne Clarke:
OK Rosie.  The race is on!  We will see if you get your package first in Vancouver or I get mine first here in Nanaimo!

Ha! OK, I'll try to remember to post back here as soon as I get mine. Does your package mail in Nanaimo come in by plane or ferry? If ferry, I'll probably get mine first.

Mine arrived this morning. The package was damaged. It wasn't very well packaged for such a heavy set of books.

The books inside were not damaged enough to bother asking for a replacement, though.

Fortunately I got one of the ones without the missing text on p. 25 of vol. 2.

 

Mine arrived today at the Canada Post superbox.  It was in great shape except for the upper-left corner of Volume 1 being slightly bent.  The envelope was slightly creased as well.  Other than that, they are in good condition.  However, I am missing the bottom of page 25 in volume 2 as others have posted.

Today was a good day for deliveries, as I also received my new Dell Precision M4800 laptop!!

So, I guess you won on both--day earlier delivery and the right version of the page!

PS.  Per your question, regular mail is brought back and forth to Vancouver Island via multiple trucks, multiple times per day on the various ferry routes.  We used to have mail processing facilities in Nanaimo and Victoria up until a couple of years ago when all processing went to Vancouver.

Posts 1602
Deacon Steve | Forum Activity | Replied: Wed, Apr 1 2015 9:19 PM

Steve:

I would add that I did contact Customer Service via e-mail about the damaged Volume 1.  I received a note back indicating that they would ship out another copy.  Also, that I needed to send back the damaged copy by whatever method I prefer.  It will cost me a couple of dollars, but I like to have my books in the best possible shape and the return will be worth it for me, I hope.

Wanted to report back to the community that I received a replacement Volume 1 manual from Faithlife today.  It arrived in perfect condition.  All I can say, which it seems that all I ever say about FaithLife Customer Service is ... Wow!  Yet another exceptional customer experience!

James and Don ... YesYes

Big Smile

Posts 682
Kevin A Lewis | Forum Activity | Replied: Thu, Apr 2 2015 1:55 AM

Mine arrived yesterday - Looks at first check that I have the full text editions - but the packaging was a little "poorly" - and for a dispatch that needed to travel internationally and contain quite heavy paper based books - it was a bit much to expect.

Anyway the damage was minimal (slight dents to one corner) - and no-one liked what they saw in the mailing system to "half inch" them!

Regards Kevin

Posts 155
Alan | Forum Activity | Replied: Mon, Apr 6 2015 1:31 AM

Alan Ang:

 I have been told by Faithlife shipment mailed Email on 26 March and have tracked it Travel to be now in my part Paradise of the Eastern Hemisphere.  In confidence, it should reach me in due course. Wink

Literally having travelled more than half the globe, Travel the manuals arrived in perfect condition on 6 April. Yes  Perhaps partial delay attributed to the Easter holidays.

And guess what, even the notorious page 25 fiasco did not raise its ugly head on my copy. Wink

I am thankful.

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