[unresolved] BUG: Problem in resource "Ears from Harvested Sheaves"

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Posts 130
Robert J Smith | Forum Activity | Posted: Mon, Apr 13 2015 7:43 AM

Resource Support info:

LLS:20.10.8

2014-10-18T21:33:11Z

PHILPOT.logos4

For some reason when the columns setting is set to 3, the verse reference is invisible (although still there) as seen in the following screen shots:

The cursor is hovering over the invisible verse reference.

Posts 3170
LogosEmployee
Thomas Ball | Forum Activity | Replied: Tue, Apr 14 2015 4:01 PM

Hi Robert,

Can you give steps to reproduce the behavior? It looks like the tool-tip is from the Holman Christian Standard Bible but I can't tel where you are hovering the mouse over to get the tool-tip. 

 

Posts 130
Robert J Smith | Forum Activity | Replied: Wed, Apr 15 2015 7:55 AM

There are no "steps to reproduce". The screen shots speak for themselves. The cursor is not displayed in the final screen shot. But it is hovering between the date and the 2nd column about 1 inch from the 2nd column of text. Yes, that is HCSB in the popup, but it does this with any bible set as the preferred bible. 

This behavior started after I installed 6.2. The verse reference was visible prior to that. FYI here is the info on the sytem on which this running.

Posts 130
Robert J Smith | Forum Activity | Replied: Wed, Apr 15 2015 8:33 AM

This screen shot will explain where the verse ref is located in 3 column mode. It is visible when not at the top of the page.

Posts 3170
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Apr 15 2015 1:07 PM

Hi Robert,

I'm unable to replicate the behavior with the information provided. Please call customer service at your convenience at 800-875-6467 and we'll be able to help you. 

 

Posts 25660
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Apr 30 2015 6:28 PM

Is this problem fixed?

Dave
===

Windows 10 & Android 8

Posts 130
Robert J Smith | Forum Activity | Replied: Fri, May 1 2015 6:45 AM

No, it is still recurring. As you can see from the above post, Logos could not duplicate the problem. I reported it, but it is not crippling and I don't do remote debugging with their customer service. So I'll just live with it. Thanks for inquiring.

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