6.2 Service Release 1 (6.2.0.0043) available for download

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Angela Murashov | Forum Activity | Posted: Wed, Apr 29 2015 3:23 PM

6.2 Service Release 1 (6.2.0.0043) is available for download.

If you have automatic updates turned on, 6.2 SR-1 will be downloaded automatically the next time your system checks for updates. To install it right away, enter the Update Now command. If you encounter problems with the auto update, download SR-1 using the appropriate link:

Mac
Windows

Release Notes

Posts 278
David Wanat | Forum Activity | Replied: Wed, Apr 29 2015 7:51 PM

Well, it's broke on Verbum. Crashes when I try to load. Going to try to get the old one back from Time Machine. NOT happy about this, as it worked fine before this downloaded.

Moral of the story... turn off the automatic download :(

EDIT: It's really broken. Says I can't use the previous version and have to download the core again. Here's hoping that just downloading the above dmg file will fix it. because this message came from the version that worked up to an hour ago...

(This version was 6....27)

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Posts 278
David Wanat | Forum Activity | Replied: Wed, Apr 29 2015 8:37 PM

And... adding insult to injury, I now have to download my whole library again (5.6gb). As I said, not happy with the whole affair.

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MJ. Smith | Forum Activity | Replied: Wed, Apr 29 2015 8:49 PM

There had been problems with the beta installing in Verbum ... this is discouraging but Faithlife should be on top of this soon.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Dan Francis | Forum Activity | Replied: Wed, Apr 29 2015 9:30 PM

Thanks for the heads up... I mad sure that the download got canceled on my end and will not allow the update to install till i hear more from FL on Verbum Mac.

-Dan

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Bradley Grainger (Faithlife) | Forum Activity | Replied: Wed, Apr 29 2015 10:15 PM

I know this doesn't help the OP, but as far as I can tell, this is an isolated problem. Our error tracking and analytics systems are not currently reporting any other errors from Verbum 6.2 SR-1 on Mac.

Posts 823
GregW | Forum Activity | Replied: Thu, Apr 30 2015 1:18 AM

David Wanat:

And... adding insult to injury, I now have to download my whole library again (5.6gb). As I said, not happy with the whole affair.

If you've got a Time Machine backup, you should be able to restore them, or at least restore them to a folder from which you can use the SCAN command to get them back into Verbum. (you can type "Scan" and the location of the folder in the Command Box to do this). It should be a lot quicker than downloading everything all over again. 


Running Logos 6 Platinum and Logos Now on Surface Pro 4, 8 GB RAM, 256GB SSD, i5

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Mike Binks | Forum Activity | Replied: Thu, Apr 30 2015 4:21 AM

GregW:

David Wanat:

And... adding insult to injury, I now have to download my whole library again (5.6gb). As I said, not happy with the whole affair.

If you've got a Time Machine backup, you should be able to restore them, or at least restore them to a folder from which you can use the SCAN command to get them back into Verbum. (you can type "Scan" and the location of the folder in the Command Box to do this). It should be a lot quicker than downloading everything all over again. 

And I guess the developers could give us a generic link so that they could be scanned straight from the TimeMachine backup?

Posts 278
David Wanat | Forum Activity | Replied: Thu, Apr 30 2015 9:30 AM

GregW:

David Wanat:

And... adding insult to injury, I now have to download my whole library again (5.6gb). As I said, not happy with the whole affair.

If you've got a Time Machine backup, you should be able to restore them, or at least restore them to a folder from which you can use the SCAN command to get them back into Verbum. (you can type "Scan" and the location of the folder in the Command Box to do this). It should be a lot quicker than downloading everything all over again. 

Actually that picture is what happened when I tried to open the version restored from Time Machine.

Retina MacBook Pro, 2013, iPad Mini 4

Platinum: Verbum. Gold: Orthodox. Bronze: Lutheran. Starter: Anglican, Baptist, Messianic Jewish, Methodist, Pentecostal, Reformed, SDA, Standard

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Dan Francis | Forum Activity | Replied: Thu, Apr 30 2015 9:46 AM

I manually downloaded the update and had no issues... I am very sorry to learn of your problem. in order to avoid the error you would have to restore not only the app. But also the files in  HD/Users/"USERNAME"/Library/Application Support/Verbum because when a new version is installed files are placed there that tell the program not to allow an older version to access them to ensure there are no errors.

-Dan

Posts 278
David Wanat | Forum Activity | Replied: Thu, Apr 30 2015 9:59 AM

Dan Francis:

I manually downloaded the update and had no issues... I am very sorry to learn of your problem. in order to avoid the error you would have to restore not only the app. But also the files in  HD/Users/"USERNAME"/Library/Application Support/Verbum because when a new version is installed files are placed there that tell the program not to allow an older version to access them to ensure there are no errors.

-Dan

Ahh, Now I see what I should have done. Oh well. At this point, I am 96% done with the redownload. But if this should happen again, I will try this first.

Retina MacBook Pro, 2013, iPad Mini 4

Platinum: Verbum. Gold: Orthodox. Bronze: Lutheran. Starter: Anglican, Baptist, Messianic Jewish, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 5247
Dan Francis | Forum Activity | Replied: Thu, Apr 30 2015 10:03 AM

I am experiencing some strangeness with this version though....

https://www.logos.com/product/38912/the-ecclesiastical-history which shipped yesterday I could not locate, thinking the file had yet to be installed i did update resources claims there is nothing available. Typing anything in the library yellow notification that says "Updating Library Catalog. List may be incomplete." yet it has said that for over 10 minutes.

-Dan

Posts 5247
Dan Francis | Forum Activity | Replied: Thu, Apr 30 2015 12:12 PM

After a crash and a complete indexing Ecclesiastical History (John of Ephesus)  showed up.

-Dan

Posts 753
Josh Hunt | Forum Activity | Replied: Thu, Apr 30 2015 2:43 PM

After the update, my machine has been indexing all day and still not finished. 

Posts 278
David Wanat | Forum Activity | Replied: Thu, Apr 30 2015 7:47 PM

Josh Hunt:

After the update, my machine has been indexing all day and still not finished. 

That usually happens to me--seems to hang at 99%. This was the first time it ever completely indexed.

Retina MacBook Pro, 2013, iPad Mini 4

Platinum: Verbum. Gold: Orthodox. Bronze: Lutheran. Starter: Anglican, Baptist, Messianic Jewish, Methodist, Pentecostal, Reformed, SDA, Standard

Posts 65
Mark | Forum Activity | Replied: Sat, May 2 2015 3:23 AM

After the update on my PC desktop I got this message: "Unable to connect to Logos.com." This doesn't happen on my Surface Pro 2. How do I fix this?

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NB.Mick | Forum Activity | Replied: Sat, May 2 2015 4:12 AM

Mark:

After the update on my PC desktop I got this message: "Unable to connect to Logos.com." This doesn't happen on my Surface Pro 2. How do I fix this?

This may well be caused by your antivirus / personal firewall: it will deny internet connections for programs that it detects to have changed. 

Running Logos 8 latest beta version on Win 10

Posts 65
Mark | Forum Activity | Replied: Sat, May 2 2015 5:22 AM

Thank you.Smile

Posts 490
Mr. Simple | Forum Activity | Replied: Sun, May 3 2015 10:05 AM

I know have the same problem. I dowloaded and installed the version required. Big Fail.

What the heck? This is so frustrating.  I am always amazed at these kinds of basic process fails.

I cannot use my program now. 

Posts 490
Mr. Simple | Forum Activity | Replied: Sun, May 3 2015 10:06 AM

Bradley Grainger (Faithlife):

I know this doesn't help the OP, but as far as I can tell, this is an isolated problem. Our error tracking and analytics systems are not currently reporting any other errors from Verbum 6.2 SR-1 on Mac.

I am having the same problem. This is so frustrating. Basic process fail.

What do I need to do to use Logos again?

I think this might be related to my Logos Now trial ending. 

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