Cannot log into my LOGOS account!

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This post has 16 Replies | 1 Follower

Posts 1577
Kenute P. Curry | Forum Activity | Posted: Tue, May 12 2015 12:26 PM

I was automatically logged out of my LOGOS account, and now I cannot get back in. Is anyone else experiencing this problem?

Posts 3022
David Taylor Jr | Forum Activity | Replied: Tue, May 12 2015 12:26 PM

Try again, they were having server issues it seems like the last couple of hours. Where are you trying to sign in at? Obviously you were able to post here, where can you not sign in?

Teacher, Ministry Leader, Student, Author, Husband

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Posts 1577
Kenute P. Curry | Forum Activity | Replied: Tue, May 12 2015 12:30 PM

I cannot sign in to any LOGOS accounts - nothing can I sign into. It has automatically logged me out, and will NOT let me get back in!

Posts 980
JohnB | Forum Activity | Replied: Tue, May 12 2015 12:30 PM

I have just tried to open Logos and can't log in so I had to get in off line.

I can get into the forums but I can't get into the rest of the Logos site to check on the new base sets or a free book.

Don't worry about it as I guess that normal service will be back in a few hours.

Posts 1577
Kenute P. Curry | Forum Activity | Replied: Tue, May 12 2015 12:31 PM

Yes JohnB that is exactly what I am experiencing also.

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Tue, May 12 2015 12:38 PM

Kenute P. Curry:

I was automatically logged out of my LOGOS account, and now I cannot get back in. Is anyone else experiencing this problem?

Our servers have been having some issues. Our Operations team is hard at work trying to bring everything back up, and you can check https://twitter.com/FaithlifeOps for updates.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 980
JohnB | Forum Activity | Replied: Tue, May 12 2015 12:41 PM

Thanks Dylan

Posts 1646
SteveF | Forum Activity | Replied: Tue, May 12 2015 12:43 PM

David Taylor Jr:
Where are you trying to sign in at?

Into the actual L6 software on the computer...so am working "off-line" with the software.

But, yes these Forums still working

Regards, SteveF

Posts 3022
David Taylor Jr | Forum Activity | Replied: Tue, May 12 2015 12:47 PM

As I suspected they are having server issues. I know faithlife.com just came back up, any luck getting into the software?

Teacher, Ministry Leader, Student, Author, Husband

How to upload logs

Visit My Site: Reformed Truths

Posts 1646
SteveF | Forum Activity | Replied: Tue, May 12 2015 12:53 PM

David Taylor Jr:
any luck getting into the software?

As of 3:50 no, but for what I am doing it is working fine off-line.

thanks

Regards, SteveF

Posts 1646
SteveF | Forum Activity | Replied: Tue, May 12 2015 12:54 PM

David Taylor Jr:
any luck getting into the software?

As of 3:50 no -- but for what I am doing "off-line" works just fine.

thanks

Regards, SteveF

Posts 468
Charlene | Forum Activity | Replied: Tue, May 12 2015 12:57 PM

I'm in the same boat...been trying for over 2 hours and can't log in...I couldn't even get onto the forum for about 1 1/2 hours...so at least there is a bit of improvement. Crying

Charlene

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Tue, May 12 2015 1:01 PM

Things should be up and running again. Sorry for the trouble!

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 980
JohnB | Forum Activity | Replied: Tue, May 12 2015 1:01 PM

Charlene:

I'm in the same boat...been trying for over 2 hours and can't log in...I couldn't even get onto the forum for about 1 1/2 hours...so at least there is a bit of improvement. Crying

Just got into products so things are looking up!

Posts 980
JohnB | Forum Activity | Replied: Tue, May 12 2015 1:03 PM

closed Logos and it logged me in when starting it again.

Posts 468
Charlene | Forum Activity | Replied: Tue, May 12 2015 1:12 PM

I finally got on...and was able to download my journals! Yahoo!Big Smile

Charlene

Posts 1577
Kenute P. Curry | Forum Activity | Replied: Tue, May 12 2015 1:52 PM

Thank you for getting us back up and running FAITHLIFE! Big Smile

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