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This post has 89 Replies | 16 Followers

Posts 8257
LogosEmployee

Andre:
lets say i want to unsubscribe where can i do that? how can i do that?

During the month of June, you can "unsubscribe" by leaving the Logos Cloud Faithlife group: https://faithlife.com/logos-cloud/ (This is because subscriptions haven't started yet; we are in the "free early access" phase.)

In July, actual subscriptions will start, and you can manage them from your Subscriptions page.

Posts 14
George Hull | Forum Activity | Replied: Sat, Jun 27 2015 11:44 AM

Mark,

This idea was very helpful.  I had exactly the same question that Jeremiah had posted.  How do I identify my owned resources from the Logos Cloud Premium resources.  

So i downloaded the Logos Cloud Premium Collection discussed in another post and it stated the Collection had 1995 resources in my case.  Then I sorted by last Update and identified resources that downloaded (updated) on 2 Jun 15.  That is the date I got the Cloud download.  That identified 1265 resources.  I then checked my purchase records for dates around then and eliminated 5 resources which I had purchased.

This suggests, though I am not sure, that if I owned a resource already, it did not download onto my system.  

Anyone from FaithLife want to confirm that?

Blessings,

George

Posts 10687
Forum MVP
NB.Mick | Forum Activity | Replied: Sat, Jun 27 2015 11:52 AM

George Hull:

This suggests, though I am not sure, that if I owned a resource already, it did not download onto my system.  

Anyone from FaithLife want to confirm that?

Not from Faithlife, but yes, that's how it worked.

In the meantime (i.e. with the current Beta that is in Release Candidate 2 state - which Logos considers a stable version and which is expected to ship to the stable update channel next week) Logos introduced a new library metadata field, license, so on L6.4 we can filter for license:temporary to see the stuff we own through the Cloud subscription. 

Running Logos 8 latest beta version on Win 10

Posts 14
George Hull | Forum Activity | Replied: Sat, Jun 27 2015 12:20 PM

NB.Mick:
Not from Faithlife, but yes, that's how it worked.

Thanks for the update and info.  If I had been a bit mroe diligent to tag my resources as they came in, this would not have been as much of an issue.  But I recently upgraded to Gold from Silver and also had been acquiring resources along the way.  In any case had 300 or 400 resources untagged that then got mixed with the unexpected download from the "Logos Cloud."

I think I got it mostly sorted out today.

George

Posts 7
John Davis | Forum Activity | Replied: Thu, Jul 2 2015 7:59 AM

I signed up for the Early Access period. I checked my resources during mid-June and realized I had a ton more than normal. (I actually forgot I signed up and thought I won some kind of contest!) Anyway... it's July 2 and I still have access to all of those extra resources. My account shows no active subscriptions. I don't want to be charged for this going into August. How will this work after the month of July, as I understand the first month of subscription is technically free? I don't want a subscription.

Posts 10687
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Jul 2 2015 8:07 AM

John Davis:

it's July 2 and I still have access to all of those extra resources. My account shows no active subscriptions. I don't want to be charged for this going into August. How will this work after the month of July, as I understand the first month of subscription is technically free?

John, you won't be charged. The free month uses another license as the subscription, and it will expire automatically some time after Faithlife sets up the infrastructure for people to get the subscription (they don't want to offend those who would like to subscribe and thus extended the validity of the try-out for some time).

Edit: and welcome to the user forums!

Running Logos 8 latest beta version on Win 10

Posts 7
John Davis | Forum Activity | Replied: Thu, Jul 2 2015 8:28 AM

Any idea on what date this will end? And after that date, will these resources be automatically removed from my library, or just locked and I'll need to go in and manually delete them?

Posts 10687
Forum MVP
NB.Mick | Forum Activity | Replied: Thu, Jul 2 2015 8:40 AM

John Davis:

Any idea on what date this will end. And after that date, will these resources be automatically removed from my library, or just locked and I'll need to go in and automatically delete them?

Phil Gons wrote in a thread yesterday https://community.logos.com/forums/p/107017/740274.aspx#740274 that they extended through "tomorrow", so I assume it will end today midnight Bellingham time ("Pacific Daylight Time"), probably you will have access to open resources (or even all resources?) until L6 is restarted. You may see them in the library until a discovery run - "preparing library" - such as after L6 startup will find you no longer have the license. Then they will automatically vanish from your library.

The resource files will remain on your hard disk until you issue the new delete locked resources command, the index information will remain until you rebuild the index, see http://wiki.logos.com/delete_unlicensed_resources

Running Logos 8 latest beta version on Win 10

Posts 32
Sean Emslie | Forum Activity | Replied: Thu, Aug 27 2015 12:22 AM

Any update on when the $99.99 per month plan will be available?

MA in Christian Studies - Emphasis in Pastoral Ministry, Grand Canyon University

Logos 6, Logos Now

Posts 61
LogosEmployee
Jon Bolin | Forum Activity | Replied: Thu, Aug 27 2015 7:31 AM

Hi Sean,

The $99.99/mo plan is available now. It is called Logos Cloud Professional: https://logoscloud.com/professional

Posts 32
Sean Emslie | Forum Activity | Replied: Thu, Aug 27 2015 2:12 PM

Thanks.  I wish that I could have tried it out for my free month, but couldn't find the option.

I am wondering if there is any problem using Logos Now and Logos Cloud together.  I would like to have all the resources of the Logos Cloud Professional especially the ICC OT & NT plus would like to have all the functionality of Logos Now.  I have been using Logos for 2 years and have a library of 2900 volumes already.

Please inform.

MA in Christian Studies - Emphasis in Pastoral Ministry, Grand Canyon University

Logos 6, Logos Now

Posts 61
LogosEmployee
Jon Bolin | Forum Activity | Replied: Thu, Aug 27 2015 2:51 PM

Hi Sean,

I'm sorry that you were not able to start your free month. You should be able to get your free month automatically when you sign up for any of the levels of Cloud. So sign up and it should work. If you end up being charged for your first month, give us a call at 800-210-6466. 

There isn't a problem with using Logos Now and Logos Cloud together (I know of at least one of our users that does—he uses Cloud Plus and Logos Now), though if you are subscribed for Logos Cloud Premium or Professional, you will get all of the benefits of have Logos Now. With Logos Cloud Premium or Professional, you will get all of the updates and functionality that Logos Now affords. 

Let me know if you have any other questions.

Posts 32
Sean Emslie | Forum Activity | Replied: Thu, Aug 27 2015 4:32 PM

Thanks Jonathan!

I did do the free month with Premium.  Wish that I had seen that Professional was an option.  It is good to know that all the features of Logos Now are included in Premium and Professional.

Sean

MA in Christian Studies - Emphasis in Pastoral Ministry, Grand Canyon University

Logos 6, Logos Now

Posts 1
Phil Bignill | Forum Activity | Replied: Fri, Nov 6 2015 2:30 AM

will logos cloud or logos now allow me to access my resources on windows phone and tablet.  ie is there a windows app for these?

Posts 13399
Mark Barnes | Forum Activity | Replied: Fri, Nov 6 2015 4:07 AM

Phil Bignill:

will logos cloud or logos now allow me to access my resources on windows phone and tablet.  ie is there a windows app for these?

There's no app for Windows phone. As for your tablet, it depends what OS it's running. If it's Windows RT, then there's no app. If it's 'normal' Windows, then you can use the Logos desktop software.

On devices that don't have an app, you'll be able to use https://app.logos.com/ which offers a limited (but constantly improving) way of accessing your library online.

Posts 27
nobody | Forum Activity | Replied: Mon, Jan 11 2016 5:03 PM

So would Logos Cloud have a similar amount of material to the Collector's Edition? Is there a way to view everything that Logos Cloud offers at this time?

Posts 13399
Mark Barnes | Forum Activity | Replied: Tue, Jan 12 2016 1:43 AM

Dave Kinsella:

So would Logos Cloud have a similar amount of material to the Collector's Edition? Is there a way to view everything that Logos Cloud offers at this time?

No. Collector's Edition has 5,000 resources. The most expensive version of Cloud has 2,000 resources, which is equivalent (in size) to Diamond, although the makeup of the two packages is quite different.

Logos suggest the best way of seeing what is in Cloud is to sign up to the month's trial. There's also a list here, although one or two things might have changed since that post was made.

Posts 27
nobody | Forum Activity | Replied: Tue, Jan 12 2016 5:05 AM

And is there no way to build a package and get the same great price because there are elements in all that I want and bits I don't want...

Posts 10687
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Jan 12 2016 8:34 AM

Dave Kinsella:

And is there no way to build a package and get the same great price because there are elements in all that I want and bits I don't want...

No. Actually that's part of the logic behind such packages. The packages give 90% discount on the list prices, and that's possible only due to the fact that publishers agree to get a package royalty on the license which is not equivalent to the sum of individual book royalties. Arguably, many users would never have bought all the products from the publisher which are in the package and maybe many don't use all it, thus the package royalty gives also the publisher enough.

If people could do what you suggest, this would economically be equivalent to a 90% discount in the shop and publishers would never consent to that (some don't participate in base packages at all). 

Running Logos 8 latest beta version on Win 10

Posts 13399
Mark Barnes | Forum Activity | Replied: Tue, Jan 12 2016 8:34 AM

Dave Kinsella:

And is there no way to build a package and get the same great price because there are elements in all that I want and bits I don't want...

No. The mixture is why Logos are able to offer the great price. If the packages were full of only what's top-of-the-range, then they'd be more expensive. The 'filler' helps bring the 'per-resource' price down a lot. Having said that, you'll be surprised how much of the 'filler' ends up being useful at some point.

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