[ACK] Error or Bug Resources are ready to be added

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This post has 25 Replies | 2 Followers

Posts 1083
Lee | Forum Activity | Posted: Wed, May 27 2015 6:08 AM

I have the blue number 1 in the top right side.

It shows resources are ready to be added to your library, and sync says that everything is update.. so which is it am i up to date or does something still need to be downloaded?

I have this on both my old PC, and the new MacBook Pro.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 28358
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JT (alabama24) | Forum Activity | Replied: Wed, May 27 2015 6:31 AM

Logos recently moved to a system where resources can be downloaded and indexed without a restart... but there are some situations where a restart is still necessary. Have you tried restarting?

OSX & iOS | Logs |  Install

Posts 1083
Lee | Forum Activity | Replied: Fri, Jun 5 2015 1:10 PM

I am still having this same problem with the number 1 showing up all the time.

I have updated and restarted the system and Logos but this has not changed. are other Mac users having this problem?

Lee

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 2205
LogosEmployee

If you post your log files, I can take a look to see what is happening.

Posts 1083
Lee | Forum Activity | Replied: Fri, Jun 5 2015 2:02 PM

How do we enable logs, I am new to Mac. I have the new 2015 MacBook Pro w/ OS X Yosemite running. 

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 22832
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Graham Criddle | Forum Activity | Replied: Fri, Jun 5 2015 2:21 PM

Lee:

How do we enable logs, I am new to Mac. I have the new 2015 MacBook Pro w/ OS X Yosemite running. 

Details on enabling and posting logs on Mac are available at https://www.logos.com/support/logos6/mac/report-problem 

Posts 570
Schumitinu | Forum Activity | Replied: Fri, Jun 5 2015 5:24 PM

 

alabama24:

... but there are some situations where a restart is still necessary. Have you tried restarting?

I'd like to see the restart option built into the notification again. It helps not to have to restart every time I download new recourses. But the blue clickable restart option in the notification itself was handy. Now we manually have to close and open Logos.

Posts 1083
Lee | Forum Activity | Replied: Fri, Jun 5 2015 7:47 PM

Ok, now how do i find my logos files on Mac?

Hum, now i feel that i'm back at computers 101... or should I say Mac 101..

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 28358
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JT (alabama24) | Forum Activity | Replied: Fri, Jun 5 2015 7:54 PM

Lee:
Ok, now how do i find my logos files on Mac?

For logging purposes? If so, don't worry about that for now. Instead, follow the mac log link in my signature line.

OSX & iOS | Logs |  Install

Posts 1083
Lee | Forum Activity | Replied: Fri, Jun 5 2015 8:10 PM

thanks alabama

I did setup the logging program.

But i can't find the location of the logs on the hard drive so i can post them.

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 28358
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Jun 5 2015 8:14 PM

Lee:
But i can't find the location of the logs on the hard drive so i can post them.

If you followed the steps properly, a zip file will be placed on your desktop. See #4:

OSX & iOS | Logs |  Install

Posts 1083
Lee | Forum Activity | Replied: Fri, Jun 5 2015 8:30 PM

0741.LogosError.log

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 10
Warren Clifton | Forum Activity | Replied: Sat, Jun 6 2015 2:27 AM

Unfortunately I'm getting this same indication after re-starting several times (Resources are ready to be added to your Library) in the upper right. Attaching my log files.

6445.Logos Log Files.zip

Posts 25736
Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Jun 7 2015 12:17 AM

This thread will likely be moved to a more appropriate forum (Logos 6) for attention from Developers

Dave
===

Windows 10 & Android 8

Posts 1083
Lee | Forum Activity | Replied: Mon, Jun 8 2015 10:41 PM

Dave have the logs been looked at?

Lee

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 25736
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Jun 9 2015 7:01 AM

Andrew should respond in due course.

Dave
===

Windows 10 & Android 8

Posts 2205
LogosEmployee

Lee, I need you to post the .zip file that contains all the log files not just the LogosError.log file. See Alabama's note above.

Posts 2205
LogosEmployee

Warren Clifton:

Unfortunately I'm getting this same indication after re-starting several times (Resources are ready to be added to your Library) in the upper right. Attaching my log files.

Warren, try the following steps:

  1. Make sure the application is not running.
  2. Copy the following file to your desktop: C:\Users\Warren Clifton\AppData\Local\Logos\Data\rkgd5f5u.rwl\ResourceManager\Resources\sa_r0001.lbxlls
  3. Delete the above file.
  4. Restart the application.
  5. In the command bar, enter the command: update resources
  6. After the blue notification icon goes away, you can verify that the file has updated correctly by opening the resource "South African Survey 2000/2001"
  7. If this works, you can delete the file you copied to your desktop
Posts 1083
Lee | Forum Activity | Replied: Tue, Jun 9 2015 9:35 PM

Andrew 

I hope this is it.

Lee

5807.LogosLogs.arnoldgarrison.20150610-003217.zip

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

Posts 1083
Lee | Forum Activity | Replied: Sun, Jun 14 2015 9:35 PM

Is the zip file ok? is this being looked at?

Thanks

L4 Bible Study, L5 Reformed Bronze, & L5 Gold, L6 Platinum & Reformed Platinum, L7 Platinum, L8 Baptist Platinum.
2015 rMBP 15" 2.2GHz 16GB 256GB SSD, running macOS Mojave   iPad Mini 4,   iPhone 6.

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