Proclaim App on Android, Glitches??

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This post has 8 Replies | 2 Followers

Posts 7
Azalia Armas | Forum Activity | Posted: Sat, Jun 6 2015 7:22 AM

I'm trying to use the Proclaim App on my Android but it doesn't seem to be working well. There is only one clickable button where can see more options on the top right corner.

It does take me to a screen where I see an outline of the slides but I can't switch through the different views. There is also a little circle with three small vertical grey dots. However, I can't click it, I can only move it around the screen.

I tried uninstalling and reinstalling but it continues to do the same thing.

Below are two screen shots. You can see how I moved the little circle between screen 1 and screen2 

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LogosEmployee
Scott Alexander | Forum Activity | Replied: Sat, Jun 6 2015 10:05 PM

This looks like an old version of the Proclaim Remote app. What version of Android are you running? What type of device? Where are you installing the Proclaim Remote from?

Posts 7
Azalia Armas | Forum Activity | Replied: Tue, Jun 9 2015 9:58 AM

Yes ,I did notice that it looks different(older) than the example screen shots on the Google play screen but I just barely installed it yesterday and that's how it looks.

I'm using it on the Galaxy S6 phone, running android 5.0.2

Posts 773
LogosEmployee
Jordan Sjodin | Forum Activity | Replied: Tue, Jun 9 2015 10:15 AM

Hey, I'm trying to track down why you got this older version of the app. Could you go to Settings->Apps->Proclaim and tell me the version number in upper left?

Mac | iOS | Android | Windows | Web Developer 

Posts 7
Azalia Armas | Forum Activity | Replied: Tue, Jun 9 2015 10:33 AM

Sure!
It says Version 1.1.10.154

I appreciate your help!

Posts 773
LogosEmployee
Jordan Sjodin | Forum Activity | Replied: Tue, Jun 9 2015 10:42 AM

Thanks, that was exactly what I was expecting. I think I have an idea about what is happening now. I'll update here when I have a fix

Mac | iOS | Android | Windows | Web Developer 

Posts 7
Azalia Armas | Forum Activity | Replied: Tue, Jun 9 2015 11:02 AM

Thank you!!

-Azalia

Posts 773
LogosEmployee
Jordan Sjodin | Forum Activity | Replied: Thu, Jun 11 2015 2:32 PM

Sorry for the delay, I just sent out an update to the Android app which should solve your problem. Although, it can take several hours for the update to appear in Google Play. Let me know how it goes!

-- Jordan

Mac | iOS | Android | Windows | Web Developer 

Posts 7
Azalia Armas | Forum Activity | Replied: Thu, Jun 11 2015 8:00 PM

Hello! 

I have the newer version of Proclaim Remote now!  

Thank you for your help! 

Azalia

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