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Posts 1814
Rick | Forum Activity | Posted: Mon, Jun 29 2015 7:59 AM

I just opened up Logos and discovered that the tools included with Logos Now are gone. My subscription doesn't expire/renew until July 9th. Any help is appreciated.

EDIT: I found "Commandments of the Law" under the interactive resources but can not find the concordance tool anywhere.

Posts 3285
Whyndell Grizzard | Forum Activity | Replied: Mon, Jun 29 2015 8:58 AM

I perfer they have a separate drop down called "Logos Now" in which all the features for this "pay for use" service are under- instead of having to search out where they are at.

Posts 419
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Mon, Jun 29 2015 9:15 AM

Rick, 

I'm sorry for the trouble. I've confirmed that you still have a license to view Logos Now tools. Please try the "Update Resources" command, and if that doesn't work, give us a call for further troubleshooting.

1(800)875-6467 Mon-Sat 6am-6pm, US Pacific Time.

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 1814
Rick | Forum Activity | Replied: Mon, Jun 29 2015 10:11 AM

I just opened Logos again and all of the tools seem to be there now. It must have just been one of those weird things that happen.

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