A12 Indexing Failure

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Feb 2 2010 6:07 PM

When Indexer process running, blue logos icon appears in menu bar.  When icon disappears, background stuff done or crash happened, last few lines of indexer.log do tell story.

For example, stuff done:

02/02/2010 20:16:59 |  INFO | 3 | LogosIndexerWorker | 0 resources in the Bible index need updating 

02/02/2010 20:16:59 |  INFO | 3 | LogosIndexerWorker | Setting status to NotRunning 

02/02/2010 20:16:59 |  INFO | 3 | LogosIndexerWorker | All background tasks have completed; exiting application. 

02/02/2010 20:16:59 |  INFO | 1 | LogosIndexerWorker | Canceling work. 

02/02/2010 20:16:59 |  INFO | 1 | LogosIndexerWorker | Shutting down services. 

02/02/2010 20:16:59 |  INFO | 1 | LogosIndexerWorker | Shutting down services. 

 

Keep Smiling Smile

 

Posts 41
MajorCedar | Forum Activity | Replied: Tue, Feb 2 2010 6:12 PM

Okay.  I checked my index.log.  I know this is not the prescribed way to post log but I'd like to see if I can get a quick answer.  I've yet execute any of the REBUILD, MERGE, REBUILD...commands for two reasons: 1) each time I start Logos and its starts indexing, I don't have an option to cancel it so I can start rebuilding index and 2) I'm not patient enough to finish the indexing to rebuild it.

So, I restarted and it started indexing.  I'm letting it finish (though I'd LOVE to know how to cancel it  - when I click on the icon at the top right, I only get "info" and "pause" options).  In any event, I check the index log; here is the results (granted, I still have approx 55 min of indexing left):

02/02/2010 20:44:39 | ERROR | 5 | LogosResourceIndexer | No lemma found for '????????'; word number = 'wn.hot/92206:2' in bible+kjv.7.4.11. 

02/02/2010 20:45:01 | ERROR | 5 | LogosResourceIndexer | No lemma found for '???'; word number = 'wn.hot/99367:1' in bible+kjv.7.19.25. 

02/02/2010 20:45:01 | ERROR | 5 | LogosResourceIndexer | No lemma found for '???'; word number = 'wn.hot/99367:1' in bible+kjv.7.19.25. 

02/02/2010 20:48:59 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d4 0x05dc 0x0307 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307 0x05d0 0x0307  

02/02/2010 20:48:59 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x0307 0x05d0 0x0307 0x05dc 0x05d4 0x05d0  

02/02/2010 20:48:59 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d4 0x05d0  

02/02/2010 20:49:00 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x05de 0x05e9 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d5 0x0307 0x05d0 0x0307 0x05e9 0x0307 0x05d0 0x0307 0x05dc 0x0307 0x05e0 0x0307 0x05da 0x0307  

02/02/2010 20:49:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05de 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307  

02/02/2010 20:49:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:05 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x05db 0x05d5 0x05df  

02/02/2010 20:49:05 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307 0x05db 0x0307 0x05d5 0x0307 0x05df 0x0307  

02/02/2010 20:49:09 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d4 0x0307 0x05d0 0x0307 0x05dc 0x05d9 0x05df  

02/02/2010 20:49:10 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d5 0x05e2 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:10 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d0 0x0307  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d1 0x0307 0x05e9 0x0307 0x05de 0x0307 0x05d0 0x0307 0x05dc 0x0307 0x05d9 0x0307 0x05d4 0x0307  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x0307 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d1 0x05b5 0x0307 0x05d0 0x05b0 0x0307 0x05dc 0x05b8 0x0307 0x05d4 0x0307  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc  

02/02/2010 20:49:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x05d0 0x05b5 0x0307 0x05dc 0x05b8 0x05d4 0x0307  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307 0x05df 0x0307  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307 0x05db 0x0307 0x05d5 0x0307 0x05df 0x0307  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x0307 0x05db 0x0307 0x05d5 0x0307 0x05df 0x0307  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d4 0x05b0 0x05db 0x05d5 0x05b9 0x05df  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05b8 0x05d4 0x05b0 0x05db 0x05d5 0x05b9 0x05df  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x05b0 0x0307 0x05dc 0x05b8 0x0307 0x05d4 0x05b2 0x0307 0x05db 0x05d5 0x05b9 0x05df  

02/02/2010 20:49:12 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d9 0x05df  

02/02/2010 20:49:13 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d4  

02/02/2010 20:49:19 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:20 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc  

02/02/2010 20:49:21 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:21 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d4 0x05d0  

02/02/2010 20:49:22 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05b8 0x05d0  

02/02/2010 20:49:22 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05c2 0x05e8 0x05d0 0x0307 0x05dc  

02/02/2010 20:49:22 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:24 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:24 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc  

02/02/2010 20:49:25 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d3 0x05ea  

02/02/2010 20:49:28 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d9 0x05d9 0x05df  

02/02/2010 20:49:28 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d4 0x05d0 0x0307 0x05dc 0x0307 0x05d9 0x0307 0x05df 0x0307  

02/02/2010 20:49:30 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:30 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05de 0x05e2 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:30 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:45 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:50:38 | ERROR | 5 | LogosResourceIndexer | No lemma found for '?????????'; word number = 'wn.hot/227118.1' in bible+kjv.19.30.3. 

02/02/2010 20:56:44 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x0307 0x05d9 0x0307 0x05df 0x0307  

02/02/2010 21:01:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:02 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:02 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d1 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:03 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d3 0x05d9 0x05e9 0x05e8 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:11 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x05e9 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:17 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x0307 0x05d9 0x0307 0x05e9 0x05c2 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:17 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d9 0x0307 0x05e9 0x05c2 0x0307 0x05e8 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 21:01:29 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x0307 0x05d0 0x0307 0x05dc 0x0307 0x05e4 0x0307 0x05d0 0x0307  

02/02/2010 21:01:31 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05e9 0x0307 0x05de 0x0307 0x05d5 0x0307 0x05d0 0x0307 0x05dc 0x0307  

 

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Tue, Feb 2 2010 7:12 PM

Above messages look familiar - for grins, choose "Rebuild Indexes" tool => crashed A12 - attached zip file has relevant console messages, logos4.log file, and Apple crash report - console messages show crash about 3 seconds after looking for Indexer.plist file (and Logos4Indexer did not launch):

1881.A12-Rebuild-Crash-Archive.zip

Next Logos 4 application launch did start Logos4Indexer process: blue icon appeared - click - shows estimated time left for indexing :)

My indexer.log file also has some warnings:

2010-02-02 22:05:08.3927 5 Warn LogosResourceIndexer Ignored 8 invalid references for 'biblio' in LLS:1.0.13 (out of 16 total; 50%).

2010-02-02 22:05:08.3933 5 Warn LogosResourceIndexer Ignored 4 invalid references for 'josw' in LLS:1.0.13 (out of 79 total; 5%).

2010-02-02 22:05:08.3933 5 Warn LogosResourceIndexer Ignored 3 invalid references for 'phil' in LLS:1.0.13 (out of 3 total; 100%).

Keep Smiling Smile

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Feb 2 2010 8:35 PM

MajorCedar:
The problem, in this case, is that I don't know that there is a crash.

You wouldn't know by the status of the indexer icon. It will go away if the indexing completes successfully or if the indexer crashes. The only way to know is to look at the Indexer.log file which is generated, or the Logos4.log, or maybe even the Console Messages.log. The FAQ link in my signature will get you to information on how to find your logs and how to post them in the forum. From there, we can take a look and see how exactly to proceed.

Mobile Development Team Lead

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Tue, Feb 2 2010 8:39 PM

Keep Smiling 4 Jesus :):

Above messages look familiar - for grins, choose "Rebuild Indexes" tool => crashed A12 - attached zip file has relevant console messages, logos4.log file, and Apple crash report - console messages show crash about 3 seconds after looking for Indexer.plist file (and Logos4Indexer did not launch):

Again, Nice crash report. Looks like a bug that we haven't seen before.

Keep Smiling 4 Jesus :):

2010-02-02 22:05:08.3927 5 Warn LogosResourceIndexer Ignored 8 invalid references for 'biblio' in LLS:1.0.13 (out of 16 total; 50%).

2010-02-02 22:05:08.3933 5 Warn LogosResourceIndexer Ignored 4 invalid references for 'josw' in LLS:1.0.13 (out of 79 total; 5%).

2010-02-02 22:05:08.3933 5 Warn LogosResourceIndexer Ignored 3 invalid references for 'phil' in LLS:1.0.13 (out of 3 total; 100%)

These warnings are generally for metadata that is tagged in the resource that is invalid. Not fatal, just a warning that some of the "references" that the book contains aren't valid. Windows generates these too (since that's in the shared code).

 

Mobile Development Team Lead

Posts 41
MajorCedar | Forum Activity | Replied: Wed, Feb 3 2010 4:00 AM

Indexing all night.  The icon was gone this morning.  I restarted and the icon did not appear.  I looked at the log (though I'm not sure I know what I'm looking for) and notices something about "libronix" not responding.  I've attached.  Does everything look alright?

0116.Archive.zip

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Wed, Feb 3 2010 5:19 AM

Short Answer: Have Fun with A12 :)

 

Understand overnight indexing:

02/03/2010 05:02:16 |  INFO | 12 |    LibraryIndex | Library indexing completed in 05:05:59.2700190. 

02/03/2010 05:02:16 |  INFO | 12 |    LibraryIndex | Main index is built; deleting supplemental index. 

02/03/2010 05:02:16 |  INFO | 3 | LogosIndexerWorker | (7h 16m 37s) Indexing. 

 

Observation: application restart overwrote Logos.log and Indexer.log files with overnight indexing information - saw a good message in Indexer.log:

02/03/2010 06:55:48 |  INFO | 10 | LogosIndexerWorker | All background tasks have completed; exiting application.

Hence, A12 should be ready for use.

 

Also noticed some error messages in Console Messages.log:

2/2/10 10:56:07 PM [0x0-0x3e1ae17].com.logos.Logos_Bible_Software_4[21015] 02/02/2010 22:56:07 | DEBUG | 16 | MediaResourcesSection | Getting resource images for %GospelOfLuke_Writing 

2/2/10 10:56:08 PM [0x0-0x3e1ae17].com.logos.Logos_Bible_Software_4[21015] 02/02/2010 22:56:08 | ERROR | 16 | Libronix.DigitalLibrary.Logos.LogosResource | Unparsed reference: popup.pos=ABBRC|res=LLS:14.0.29|type=jump 

2/2/10 10:56:09 PM [0x0-0x3e1ae17].com.logos.Logos_Bible_Software_4[21015] 02/02/2010 22:56:09 | DEBUG | 16 | MediaResourcesSection | Getting resource images for %Peter_Person 

2/2/10 10:56:10 PM [0x0-0x3e1ae17].com.logos.Logos_Bible_Software_4[21015] 02/02/2010 22:56:10 | ERROR | 16 | Libronix.DigitalLibrary.Logos.LogosResource | Unparsed reference: popup.pos=a309|res=LLS:14.0.3|type=jump 

Likewise noticed some Timeline resource messages in Indexer.log (not in my log): 02/03/2010 06:55:45 |  INFO | 8 | LocalFileDatabase | Found existing database at /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Timelines/Identified.db  02/03/2010 06:55:45 |  WARN | 8 |        Timeline | Libronix File could not be opened: /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Downloaded/{46E5F823-F019-4FC3-9A71-4C1F08A9EBDF}/NewTestamentBooks.lbxtml  02/03/2010 06:55:45 |  WARN | 8 |        Timeline | Libronix File could not be opened: /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Downloaded/{577D86DA-892A-4EC7-8744-1EB3193EB27E}/OldTestamentProphets.lbxtml  02/03/2010 06:55:45 |  WARN | 8 |        Timeline | Libronix File could not be opened: /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Downloaded/{868BA74B-1BCC-4AE1-BE5C-570F30514045}/IntertestamentalPeriod.lbxtml  02/03/2010 06:55:45 |  WARN | 8 |        Timeline | Libronix File could not be opened: /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Downloaded/{A664EA2D-D387-40FC-9C2D-D8967E5B1E88}/EnglishBibleVersions.lbxtml  02/03/2010 06:55:45 |  WARN | 8 |        Timeline | Libronix File could not be opened: /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/Downloaded/{B9686678-A9EE-4621-9C61-198273704307}/OldTestamentBooks.lbxtml  02/03/2010 06:55:45 |  INFO | 8 | LocalFileDatabase | Found existing database at /Users/Che/Library/Application Support/Logos4/Data/8xtklqbh.td1/ResourceManager/logos/Identified.db  Keep Smiling Smile

Posts 1861
LogosEmployee
Tom Philpot (Faithlife) | Forum Activity | Replied: Wed, Feb 3 2010 11:33 AM

MajorCedar:

02/02/2010 20:48:59 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d0 0x0307 0x05dc 0x05d4 0x05d0  

02/02/2010 20:49:00 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05dc 0x05de 0x05e9 0x0307 0x05d0 0x0307 0x05dc 0x0307  

02/02/2010 20:49:01 | ERROR | 4 | DocumentIndexer | Error while normalizing bytes: 0x05d5 0x0307 0x05d0 0x0307 0x05e9 0x0307 0x05d0 0x030

These are places where we have to fall back to another means of normalization. These should really be DEBUG messages.

Mobile Development Team Lead

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