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Brent Hoefling | Forum Activity | Posted: Fri, Jul 31 2015 12:46 PM

7357.ASUS Index Crash.zip

any suggestions?

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JT (alabama24) | Forum Activity | Replied: Fri, Jul 31 2015 12:56 PM

I took a quick look, but your logos.log file doesn't indicate a crash. Did you make sure logging was enabled, allow Logos to crash, then grab the logs BEFORE restarting again? 

Since your logs indicate you are using beta, this will be moved to the beta forum.

OSX & iOS | Logs |  Install

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NB.Mick | Forum Activity | Replied: Fri, Jul 31 2015 12:59 PM

Brent Hoefling:
any suggestions?

multiple:

hope this helps,

Mick

Running Logos 8 latest beta version on Win 10

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NB.Mick | Forum Activity | Replied: Fri, Jul 31 2015 1:00 PM

alabama24:
I took a quick look, but your logos.log file doesn't indicate a crash.

But the logosCrash.txt does - and it looks like the same crash (4031, IndexOutOfRange) oithers experienced with Beta 5.

Running Logos 8 latest beta version on Win 10

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Brent Hoefling | Forum Activity | Replied: Fri, Jul 31 2015 1:01 PM

aughghg, after trying several times, I had given up. didn't think about getting logs before hitting the "close" button. so tried again, and it all came up this time. you're a mirrrrrracle worrrrrker!! :)

srsly, not sure what happened, but holding shift down this time and it actually loaded this time. weird.

Posts 579
Brent Hoefling | Forum Activity | Replied: Fri, Jul 31 2015 1:04 PM

NB.Mick:

alabama24:
I took a quick look, but your logos.log file doesn't indicate a crash.

But the logosCrash.txt does - and it looks like the same crash (4031, IndexOutOfRange) oithers experienced with Beta 5.

I had actually forgotten I was using beta set (switched back).  I was asked to use it for an indexing issue I was having before, and it seemed to have fixed it.  any case, it is up now, and i initiated a rebuild.

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JT (alabama24) | Forum Activity | Replied: Fri, Jul 31 2015 1:11 PM

Brent Hoefling:
I had actually forgotten I was using beta set (switched back)

Not to pick on you (honestly! Smile), but you posted in the "general" forum. If you are having troubles with the desktop app, you should either post in the L6 or beta forum, whichever is appropriate to your situation. The "general" forum is really for questions like "do you use this resource," etc. Likewise, if you have a question about one of the mobile apps, you should post in the iOS or Android forum. Otherwise the appropriate personnel from FL won't see it. 

OSX & iOS | Logs |  Install

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