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Posts 242
Lankford Oxendine | Forum Activity | Posted: Sat, Aug 8 2015 10:05 AM

I've had random crashes over the last few days.  Logs attached.

1882.LogosLogs.lankox.20150808-100204.zip

Posts 29254
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Aug 8 2015 11:40 AM

Did these logs come AFTER a crash but BEFORE you restarted? Just curious since I don't see a crash log. There is, however, a logos.log file from last night. I do see the following in your logos.log file: "Got a SIGSEGV while executing native code" which relates to mono somehow. 

Does it crash immediately upon startup? Have you tried using a different layout (perhaps you have a corrupted layout which needs to be rebuilt)?

macOS, iOS & iPadOS | Logs |  Install

Posts 242
Lankford Oxendine | Forum Activity | Replied: Sat, Aug 8 2015 11:54 AM

I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?  When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

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Jack Caviness | Forum Activity | Replied: Sat, Aug 8 2015 3:57 PM

Lankford Oxendine:
I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?

When you start Logos, it wipes previous logs and creates new ones. So you need to archive logs after a crash but prior to restarting Logos.

Posts 242
Lankford Oxendine | Forum Activity | Replied: Sat, Aug 8 2015 4:40 PM

Logos just crashed again while I was perusing the Mac Console application.  Here are the attached logs before restarting Logos but I still don't see a crash log.  Console reports this.

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: EXC_I386_GPFLT

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff86968286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff90fecb53 abort + 129
2 libmonosgen-2.0.1.dylib 0x00000001110bd721 mono_handle_native_sigsegv + 849
3 libmonosgen-2.0.1.dylib 0x0000000110fbe01e mono_sigsegv_signal_handler + 366
4 libsystem_platform.dylib 0x00007fff84474f1a _sigtramp + 26
5 ??? 0xb785191b1c8d90ea 0 + 13224003485077180650
6 com.apple.CoreFoundation 0x00007fff8ef4d3f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
7 com.apple.CoreFoundation 0x00007fff8ef0868f __CFRunLoopRun + 2159
8 com.apple.CoreFoundation 0x00007fff8ef07bd8 CFRunLoopRunSpecific + 296
9 com.apple.HIToolbox 0x00007fff8d07f56f RunCurrentEventLoopInMode + 235
10 com.apple.HIToolbox 0x00007fff8d07f1ee ReceiveNextEventCommon + 179
11 com.apple.HIToolbox 0x00007fff8d07f12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
12 com.apple.AppKit 0x00007fff8e3978ab _DPSNextEvent + 978
13 com.apple.AppKit 0x00007fff8e396e58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
14 com.apple.AppKit 0x00007fff8e38caf3 -[NSApplication run] + 594
15 com.logos.Logos 0x000000010dd82c42 DesktopApplicationMain + 518
16 com.logos.Logos 0x000000010dd82cb2 main + 9
17 libdyld.dylib 0x00007fff880015c9 start + 1

6685.LogosLogs.lankox.20150808-162935.zip

Posts 29254
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sat, Aug 8 2015 4:57 PM

Lankford Oxendine:
When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

With this latest crash, was it the former or the later?

macOS, iOS & iPadOS | Logs |  Install

Posts 242
Lankford Oxendine | Forum Activity | Replied: Sat, Aug 8 2015 5:03 PM

alabama24:

Lankford Oxendine:
When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

With this latest crash, was it the former or the later?

The former.  I was looking at the Logos log in the Mac console application when Logos quit.

Posts 951
LogosEmployee
Sean Boisen | Forum Activity | Replied: Wed, Aug 12 2015 10:59 AM

I can also make 6.4 on Mac crash with the same process: i'll open a case for this.

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Tue, Aug 18 2015 5:21 PM

Lankford Oxendine:

I don't remember if I created the log file before or after restarting Logos.  What is the correct procedure?  When Logos crashes, most of the time I'm not using the program but it is running in the background.  I can always get Logos to crash by opening up atlas then hitting "Open in Google Maps".

We are no longer able to reproduce this.  Is the software still crashing when you Open in Google Maps?

Posts 242
Lankford Oxendine | Forum Activity | Replied: Wed, Aug 19 2015 8:24 AM

Seems to be fixed on the latest release.  Thanks!

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