Crash when loading any layout

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Posts 143
Brian Maag | Forum Activity | Posted: Thu, Aug 13 2015 9:57 AM

8547.Logos Log Files.zip

Logs attached.

Can open Logos, but once I try to open a layout, says Logos encountered a problem and needs to close.

Restarted laptop, used multiple saved layouts, same results.

Thanks for your help!

Brian

Posts 10288
Forum MVP
Jack Caviness | Forum Activity | Replied: Thu, Aug 13 2015 1:32 PM

Your Crash Log shows an error 7302. "Error detail: SEHException: External component has thrown an exception."

Ran a Google search for that error which gave me this link — http://www.wiki-errors.com/err.php?wiki=7302 

Hope that will help you.

Mac Logs | PC Logs | Install 

 

Posts 23697
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Aug 13 2015 1:44 PM

We need to see full logs of the crash, so enable permanent logging and upload as before.

Whilst probably not connected with the crash, you only have about 15 GB of free disk space; which will impact indexing. Aim for at least 50 GB free if you have a 500 GB drive.

Dave
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Windows & Android

Posts 2
lorein068 | Forum Activity | Replied: Thu, Oct 11 2018 3:06 AM

This is a runtime error so first try scanning your system with the SFC scan and check for recently installed apps and software. Apart from that scan your system with the Error fixer to fix the error 7302, SEHException: External component has thrown an exception

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