Every time I open Logos 6, library is indexing and it stuck at 99%. Please advice
Have you restarted your computer? If so and that doesn't fix it, please post logs. See the link in my signature line for instructions.
This thread may be moved to the Logos 6 forum so that you get the help you need.
Strange, I open Logos 6, immediate I read "Your library is indexing" there's no recent download of resources. I have encountered this behaviour a few times and at times the indexing takes over night and I had to leave my computer on.
Anyone can advise?
Please see Alabama's post above. If you need information regarding how to enable and post logs, you can click the link at the bottom of my post.
Can someone explain the followings? I think it has to do with the problem of indexing which keep repeating everytime I open Logos 6
Program Version: 5.2 SR-1 (5.2.0.0052)Windows Version: 6.1.7601.65536Time: 2013-11-16 15:23:30 -12:00 (2013-11-17T03:23:30Z)Installed memory: 3,959 MBInstall path: C:\Users\Tony Lim\AppData\Local\Logos5\System\LogosIndexer.exeFree install space: 398,581 MBData path: C:\Users\Tony Lim\AppData\Local\Logos5\Data\ydklahtd.l10Free disk space: 398,581 MBTemp path: C:\Users\Tony Lim\AppData\Local\Temp\Free temp space: 398,581 MB
Program Version: 5.2 SR-1 (5.2.0.0052)Time: 2013-11-16 15:23:30 -12:00 (2013-11-17T03:23:30Z)Failed to merge indexes; will reindex.Libronix.SearchEngine.CorruptIndexException: Document ID is out of range. at Libronix.SearchEngine.DocumentMetadataManager.GetMinimumMaximumDocumentOffset(Int32 nDocumentId, Int32& nMinimumOffset, Int32& nMaximumOffset) at Libronix.SearchEngine.PostingsFileCreator.GetDocumentsForSkipListPosting(BitReader bitReader, Int64 postingStartOffset, IDocumentMetadataManager documentManager, List`1 documents, IWorkState state) at Libronix.SearchEngine.PostingsFileCreator.<>c__DisplayClass15.<MergeSkipListPostings>b__8(LexiconTermInfo termInfoLeft, LexiconTermInfo termInfoRight) at Libronix.SearchEngine.PostingsFileCreator.CustomMerge[T](IEnumerable`1 left, IEnumerable`1 right, Func`3 comparer, Action`2 process, IWorkState state) at Libronix.SearchEngine.PostingsFileCreator.MergeSkipListPostings(Lexicon lexiconFinal, Lexicon lexiconLeft, Lexicon lexiconRight, IDocumentMetadataManager documentManagerLeft, IDocumentMetadataManager documentManagerRight, PostingsFileReader postingsReaderLeft, PostingsFileReader postingsReaderRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace) at Libronix.SearchEngine.Indexer.MergeIndexes(FileSystemIndexInfo infoToMergeLeft, FileSystemIndexInfo infoToMergeRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace) at Libronix.DigitalLibrary.LibraryIndex.MergeIndexes(ILibraryIndexWorkState state, String strBigIndexName, String strSmallIndexName, String strNewIndexName)
Program Version: 6.3 SR-1 (6.3.0.0056)Time: 2015-06-14 08:12:57 -12:00 (2015-06-14T20:12:57Z)Failed to merge indexes; will reindex.Libronix.SearchEngine.CorruptIndexException: Document ID is out of range. at Libronix.SearchEngine.DocumentMetadataManager.GetMinimumMaximumDocumentOffset(Int32 nDocumentId, Int32& nMinimumOffset, Int32& nMaximumOffset) at Libronix.SearchEngine.PostingsFileCreator.GetDocumentsForSkipListPosting(IBitReader bitReader, Int64 postingStartOffset, IDocumentMetadataManager documentManager, List`1 documents, IWorkState state) at Libronix.SearchEngine.PostingsFileCreator.<>c__DisplayClass16.<MergeSkipListPostings>b__8(LexiconTermInfo termInfoLeft, LexiconTermInfo termInfoRight) at Libronix.SearchEngine.PostingsFileCreator.CustomMerge[T](IEnumerable`1 left, IEnumerable`1 right, Func`3 comparer, Action`2 process, IWorkState state) at Libronix.SearchEngine.PostingsFileCreator.MergeSkipListPostings(Lexicon lexiconFinal, Lexicon lexiconLeft, Lexicon lexiconRight, IDocumentMetadataManager documentManagerLeft, IDocumentMetadataManager documentManagerRight, PostingsFileReader postingsReaderLeft, PostingsFileReader postingsReaderRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace) at Libronix.SearchEngine.Indexer.MergeIndexes(FileSystemIndexInfo infoToMergeLeft, FileSystemIndexInfo infoToMergeRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace) at Libronix.DigitalLibrary.LibraryIndex.MergeIndexes(ILibraryIndexWorkState state, String strBigIndexName, String strSmallIndexName, String strNewIndexName)
The error says it's caused by insufficient disk space which means the indexing is never finishing. However, it looks like you have 400GB free, so that can't be right.
I would close Logos and delete the C:\Users\Tony Lim\AppData\Local\Logos5\Data\ydklahtd.l10\LibraryIndex folder. Then restart Logos. Indexing will begin again, but this time it should reach 100%.
Sorry, I couldn't find the item. I found the 'user" & but I did not see App\data\Local and so on.
It's a hidden folder. If you google for windows 10 show hidden folders (or whatever version of Windows you have), you should find instructions that will enable you to see it.
These log items are out of date, so you had 400G free in Nov 2013 and a possible problem with disk space in June 2015. If Mark's recommendation does not work use this wiki article to upload the Log Files folder after repeating the crash.
I have tried the diagnostic logging, still, it didn't the problem. The Logos 6 library indexing repeats itself all over again when I open! Very tiring - too long a process. How to fix it?
I have tried the diagnostic logging, still, it didn't the problem.
I think you misunderstand the purpose of logging. It isn't to FIX the problem... rather, Logging allows others to diagnose what your trouble is. You need to enable and post logs. See the PC Logs link in my signature line if you didn't understand the procedure. You will then post the logs as an attachment using the paperclip icon.
Moving this conversation to this thread: https://community.logos.com/forums/t/115140.aspx
