Library Indexing Kogos 6

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Posts 58
Tony Lim | Forum Activity | Posted: Fri, Sep 4 2015 10:20 PM

Every time I open Logos 6, library is indexing and it stuck at 99%. Please advice

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JT (alabama24) | Forum Activity | Replied: Fri, Sep 4 2015 11:51 PM

Have you restarted your computer? If so and that doesn't fix it, please post logs. See the link in my signature line for instructions. 

This thread may be moved to the Logos 6 forum so that you get the help you need. 

OSX & iOS | Logs |  Install

Posts 58
Tony Lim | Forum Activity | Replied: Sun, Sep 6 2015 7:12 AM

Strange, I open Logos 6, immediate I read "Your library is indexing" there's no recent download of resources. I have encountered this behaviour a few times and at times the indexing takes over night and I had to leave my computer on. 

Anyone can advise?

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Fred Chapman | Forum Activity | Replied: Sun, Sep 6 2015 7:18 AM

Please see Alabama's post above. If you need information regarding how to enable and post logs, you can click the link at the bottom of my post.

Posts 58
Tony Lim | Forum Activity | Replied: Sun, Sep 6 2015 8:00 AM

Can someone explain the followings? I think it has to do with the problem of indexing which keep repeating everytime I open Logos 6

Program Version: 5.2 SR-1 (5.2.0.0052)
Windows Version: 6.1.7601.65536
Time: 2013-11-16 15:23:30 -12:00 (2013-11-17T03:23:30Z)
Installed memory: 3,959 MB
Install path: C:\Users\Tony Lim\AppData\Local\Logos5\System\LogosIndexer.exe
Free install space: 398,581 MB
Data path: C:\Users\Tony Lim\AppData\Local\Logos5\Data\ydklahtd.l10
Free disk space: 398,581 MB
Temp path: C:\Users\Tony Lim\AppData\Local\Temp\
Free temp space: 398,581 MB

Program Version: 5.2 SR-1 (5.2.0.0052)
Time: 2013-11-16 15:23:30 -12:00 (2013-11-17T03:23:30Z)
Failed to merge indexes; will reindex.
Libronix.SearchEngine.CorruptIndexException: Document ID is out of range.
at Libronix.SearchEngine.DocumentMetadataManager.GetMinimumMaximumDocumentOffset(Int32 nDocumentId, Int32& nMinimumOffset, Int32& nMaximumOffset)
at Libronix.SearchEngine.PostingsFileCreator.GetDocumentsForSkipListPosting(BitReader bitReader, Int64 postingStartOffset, IDocumentMetadataManager documentManager, List`1 documents, IWorkState state)
at Libronix.SearchEngine.PostingsFileCreator.<>c__DisplayClass15.<MergeSkipListPostings>b__8(LexiconTermInfo termInfoLeft, LexiconTermInfo termInfoRight)
at Libronix.SearchEngine.PostingsFileCreator.CustomMerge[T](IEnumerable`1 left, IEnumerable`1 right, Func`3 comparer, Action`2 process, IWorkState state)
at Libronix.SearchEngine.PostingsFileCreator.MergeSkipListPostings(Lexicon lexiconFinal, Lexicon lexiconLeft, Lexicon lexiconRight, IDocumentMetadataManager documentManagerLeft, IDocumentMetadataManager documentManagerRight, PostingsFileReader postingsReaderLeft, PostingsFileReader postingsReaderRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace)
at Libronix.SearchEngine.Indexer.MergeIndexes(FileSystemIndexInfo infoToMergeLeft, FileSystemIndexInfo infoToMergeRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace)
at Libronix.DigitalLibrary.LibraryIndex.MergeIndexes(ILibraryIndexWorkState state, String strBigIndexName, String strSmallIndexName, String strNewIndexName)

Program Version: 6.3 SR-1 (6.3.0.0056)
Time: 2015-06-14 08:12:57 -12:00 (2015-06-14T20:12:57Z)
Failed to merge indexes; will reindex.
Libronix.SearchEngine.CorruptIndexException: Document ID is out of range.
at Libronix.SearchEngine.DocumentMetadataManager.GetMinimumMaximumDocumentOffset(Int32 nDocumentId, Int32& nMinimumOffset, Int32& nMaximumOffset)
at Libronix.SearchEngine.PostingsFileCreator.GetDocumentsForSkipListPosting(IBitReader bitReader, Int64 postingStartOffset, IDocumentMetadataManager documentManager, List`1 documents, IWorkState state)
at Libronix.SearchEngine.PostingsFileCreator.<>c__DisplayClass16.<MergeSkipListPostings>b__8(LexiconTermInfo termInfoLeft, LexiconTermInfo termInfoRight)
at Libronix.SearchEngine.PostingsFileCreator.CustomMerge[T](IEnumerable`1 left, IEnumerable`1 right, Func`3 comparer, Action`2 process, IWorkState state)
at Libronix.SearchEngine.PostingsFileCreator.MergeSkipListPostings(Lexicon lexiconFinal, Lexicon lexiconLeft, Lexicon lexiconRight, IDocumentMetadataManager documentManagerLeft, IDocumentMetadataManager documentManagerRight, PostingsFileReader postingsReaderLeft, PostingsFileReader postingsReaderRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace)
at Libronix.SearchEngine.Indexer.MergeIndexes(FileSystemIndexInfo infoToMergeLeft, FileSystemIndexInfo infoToMergeRight, IWorkState state, IIndexerProgress progress, ISet`1 allDocumentIdsInRight, Func`1 fnIsInsufficientDiskSpace)
at Libronix.DigitalLibrary.LibraryIndex.MergeIndexes(ILibraryIndexWorkState state, String strBigIndexName, String strSmallIndexName, String strNewIndexName)

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Mark Barnes | Forum Activity | Replied: Sun, Sep 6 2015 8:12 AM

The error says it's caused by insufficient disk space which means the indexing is never finishing. However, it looks like you have 400GB free, so that can't be right.

I would close Logos and delete the C:\Users\Tony Lim\AppData\Local\Logos5\Data\ydklahtd.l10\LibraryIndex folder. Then restart Logos. Indexing will begin again, but this time it should reach 100%.

Posts 58
Tony Lim | Forum Activity | Replied: Sun, Sep 6 2015 9:08 AM

Sorry, I couldn't find the item. I found the 'user" & but I did not see App\data\Local and so on.

Posts 13379
Forum MVP
Mark Barnes | Forum Activity | Replied: Sun, Sep 6 2015 9:37 AM

It's a hidden folder. If you google for windows 10 show hidden folders (or whatever version of Windows you have), you should find instructions that will enable you to see it.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Sun, Sep 6 2015 2:45 PM

Tony Lim:
Can someone explain the followings? I think it has to do with the problem of indexing which keep repeating everytime I open Logos 6

These log items are out of date, so you had 400G free in Nov 2013 and a possible problem with disk space in June 2015. If Mark's recommendation does not work use this wiki article to upload the Log Files folder after repeating the crash.

Dave
===

Windows 10 & Android 8

Posts 58
Tony Lim | Forum Activity | Replied: Sun, Sep 6 2015 5:57 PM

I have tried the diagnostic logging, still, it didn't the problem. The Logos 6 library indexing repeats itself all over again when I open! Very tiring - too long a process. How to fix it?

Posts 28022
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Sep 6 2015 7:29 PM

Tony Lim:
I have tried the diagnostic logging, still, it didn't the problem.

I think you misunderstand the purpose of logging. It isn't to FIX the problem... rather, Logging allows others to diagnose what your trouble is. You need to enable and post logs. See the PC Logs link in my signature line if you didn't understand the procedure. You will then post the logs as an attachment using the paperclip icon. 

OSX & iOS | Logs |  Install

Posts 8132
LogosEmployee

Tony Lim:

I have tried the diagnostic logging, still, it didn't the problem. The Logos 6 library indexing repeats itself all over again when I open! Very tiring - too long a process. How to fix it?

Moving this conversation to this thread: https://community.logos.com/forums/t/115140.aspx 

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