How to tell Vyrso books that are in Logos format

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Don Awalt | Forum Activity | Posted: Sun, Sep 6 2015 4:45 AM

A problem I am working with Customer Service on, where I was not updated with a Logos version of a book because I had the Vyrso book, got me wondering - is there a way to see what Vyrso books are in Logos format? I am wondering (for me and others) if there are other books in our libraries that are in Vyrso format, but that have been converted to Logos format yet we have not been updated. Is there a way to tell/figure that out?

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JT (alabama24) | Forum Activity | Replied: Sun, Sep 6 2015 4:47 AM

Sorry, no. Tongue Tied

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Bruce Dunning | Forum Activity | Replied: Sun, Sep 6 2015 5:13 AM

The only way I could think of cross-checking this is to do so manually by comparing your Vyrso library with the Logos website but that would be very time-consuming.

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JAL | Forum Activity | Replied: Sun, Sep 6 2015 9:54 AM

Use the following method:

In the following example there are two titles previously available from Vyrso that are being prepared for release as Logos Editions. https://www.logos.com/product/45643/crossway-preaching-collection#002

  • Heralds of the King: Christ-Centered Sermons in the Tradition of Edmund P. Clowney
  • Preaching Christ in All of Scripture

Look at your Vyrso orders while signed into the Vyrso site.

https://vyrso.com/user/orders

Books that are no longer available there will not have active links (see 1st screen shot).

Search the Logos site for the titles no longer available from Vyrso (see 2nd screen shot).

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JT (alabama24) | Forum Activity | Replied: Sun, Sep 6 2015 11:03 AM

JAL:
Use the following method:

BOOM! Brilliant. Thanks for sharing! Smile

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Bruce Dunning | Forum Activity | Replied: Sun, Sep 6 2015 11:26 AM

JAL:

Use the following method:

In the following example there are two titles previously available from Vyrso that are being prepared for release as Logos Editions. https://www.logos.com/product/45643/crossway-preaching-collection#002

  • Heralds of the King: Christ-Centered Sermons in the Tradition of Edmund P. Clowney
  • Preaching Christ in All of Scripture

Look at your Vyrso orders while signed into the Vyrso site.

https://vyrso.com/user/orders

Books that are no longer available there will not have active links (see 1st screen shot).

As Alabama said, this a great suggestion. Thanks for sharing this. I just went through my list and realized that most of my resources that are greyed out (no long available) are not Vyrso books that have been converted to Logos books. I guess they are simply not offered any more. But your method really narrows down the list. I also decided to tag books that have been converted from Vyrso to Logos just for for the sake of interest.

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Don Awalt | Forum Activity | Replied: Sun, Sep 6 2015 1:59 PM

Wow great technique thank you!

I think it;s clear that Faithlife's policy of giving us the upgrade when a Vyrso book becomes a Logos format book is not being reliably followed, if at all. I Have a number of books that are in my library twice, in both formats, that I Have been charged for. Others I Have not gotten the updated version.

Here is my list:

Resources charged twice/showing both an eBook and Logos format book in my library:
------------------------------------------------------------------------------------
How to Preach Without Notes
The Shape of Preaching
Are You the One Who Is to Come? The Historical Jesus and the Messianic Question
The Cross and Christian Ministry
Exploring the Origins of the Bible: Canon Formation in Historical, Literary, and Theological Perspective
God of Promise: Introducing Covenant Theology
Athanasius (by Leithart)
Affirming the Apostles’ Creed
Reading the Old Testament with the Ancient Church: Exploring the Formation of Early Christian Thought
Beginnings: Ancient Christian Readings of the Biblical Creation Narratives
He Who Gives Life: The Doctrine of the Holy Spirit

Logos format exists but I have the ePub format:
-----------------------------------------------
Finding the Lost Images of God
Joshua: People of God's Purpose
Preaching: How to Preach Biblically

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JT (alabama24) | Forum Activity | Replied: Sun, Sep 6 2015 2:50 PM

To follow up with Bruce's comments... It is true that books on this list may not currently be Logos editions... It does simply mean the book is no longer being offered. I should point out that sometimes books are pulled because FL decides they want the resource in Logos instead and hope to work out licensing agreements... Sometimes that is LONG in coming. It also happens from time to take time that FL forgets to pull a resource from Vyrso. In any case, this is a good technique to come up with A starting point. 

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Don Awalt | Forum Activity | Replied: Sun, Sep 6 2015 3:39 PM

I found the same thing Alabama, there were Vyrso books with no hyperlinks that appeared to just be discontinued. But it was much easier to check only those to find any which there was a problem.  I cross checked with my Vyrso and Logos orders to get invoice numbers, luckily I tag resources with the Collection they came with if it was not an individual purchase so I could find the invoices for all 11 duplicates.

I have sent an email to Customer service, along with the Vyrso and Logos invoice numbers for the 11 I have purchased twice, and the Vyrso invoice numbers for the three that should be updated to Logos format, requesting resolution.

I am concerned that this does not appear to be dealt with as promised, but we will hold the larger issue for another time. I wonder how many users are affected by this.

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Don Awalt | Forum Activity | Replied: Thu, Sep 10 2015 7:44 AM

I have sent an email to Bob asking for his help. I really think this problem needs to be addressed for me and others affected, and I am disappointed I have not heard a word from Customer Service for 4 days after I sent a lot of detailed invoice information that I worked to compile. Even a "We are working on it" would have let me know they are not just hoping I go away.

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John Kaess | Forum Activity | Replied: Thu, Sep 10 2015 8:34 AM

The only books i have that i purchased in Vyrso and then came out in Logos are by Francis Chan. However, in my case, I seem to have duplicates of these 3 books all in logos format:

Crazy Love

LLS:CRAZYLOVE
2013-02-02T00:29:55Z
CRAZYLOVE.logos4

LLS:7221F77222B88657A0B9844106E2CCAE
2012-02-16T19:40:32Z
7221F77222B88657A0B9844106E2CCAE.logos4

Erasing Hell

LLS:RSNGHLLWHTGDSDT
2013-02-02T00:30:11Z
RSNGHLLWHTGDSDT.logos4

LLS:F4FDBFBFB40BCF855C8CF2BB55C42DCD
2012-12-11T00:12:38Z
F4FDBFBFB40BCF855C8CF2BB55C42DCD.logos4

Forgotten God

This one only has 1 version

LLS:FORGOTTENGOD
2014-10-04T00:19:06Z
FORGOTTENGOD.logos4

I find this very confusing.

John

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Doc B | Forum Activity | Replied: Thu, Sep 10 2015 8:51 AM

JAL:

Look at your Vyrso orders while signed into the Vyrso site.

https://vyrso.com/user/orders

Books that are no longer available there will not have active links

What does it mean when a Vyrso book no longer has an active link but does not appear in a Logos search?

(In this case, Glorious Ruin appears as such in my Vyrso orders but doesn't turn up in a Logos search.)

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

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JT (alabama24) | Forum Activity | Replied: Thu, Sep 10 2015 8:58 AM

Doc B:
What does it mean when a Vyrso book no longer has an active link but does not appear in a Logos search?

It means that either:

  1. Vyrso is no longer able to sell the resource (unlikely in most cases) or
  2. FL has determined the resource should be in the Logos catalog rather than the Vyrso one and is waiting to secure Logos licensing agreements.

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JT (alabama24) | Forum Activity | Replied: Thu, Sep 10 2015 9:02 AM

John Kaess:
in my case, I seem to have duplicates of these 3 books all in logos format:

John Kaess:
I find this very confusing.

When a Vyrso book migrates from the Vyrso to Logos catalog, a NEW resource file is created. If Logos simply updated the original file, then there would be abnormalities such as highlight shifts. 

You can hide the Vyrso editions. 

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Don Awalt | Forum Activity | Replied: Thu, Sep 10 2015 12:40 PM

alabama24:

John Kaess:
in my case, I seem to have duplicates of these 3 books all in logos format:

John Kaess:
I find this very confusing.

When a Vyrso book migrates from the Vyrso to Logos catalog, a NEW resource file is created. If Logos simply updated the original file, then there would be abnormalities such as highlight shifts. 

You can hide the Vyrso editions. 

The question is, did you pay for it twice. In my case I did. You may want to check your order history. Some of the updated versions might have come with collections that may or may have had dynamic pricing, so it could be tricky to research.

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JT (alabama24) | Forum Activity | Replied: Thu, Sep 10 2015 2:07 PM

Don Awalt:
The question is, did you pay for it twice. In my case I did.

That hasn't happened to me (bought vyrso AND logos editions). What HAS happened: some vyrso resources had new editions created simply because of a change in ownership. The files were identical. I discovered that I had repurchased a number of books because Vyrso didn't show I owned the book... although I did. Just a copy sold under different conglomerate. (Most of the books were purchased under $4, and when I discovered the issue, FL made it right... I am still in jeopardy, however, of doing the same thing again). 

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Kyle G. Anderson | Forum Activity | Replied: Thu, Sep 10 2015 4:31 PM

Don--I just saw your message today. I'm sorry about your experience. It's been passed along to the relevant parties.

I did want to pop in and briefly explain our current processes.

Both past and present, it's never our utmost desire to have a resource move from the Vyrso channel to the Logos channel. If a book is better served by receiving the Logos treatment, we'd rather never sell it in the Vyrso channel. In fact, one of the steps in the Vyrso channel is to give a resource a quick vetting that asks if it would be better as a Logos edition.

Nevertheless, there are occasions where we could only sell a title in the Vyrso channel. Later that restriction was lifted and we wanted to move it to the Logos channel simply because it was a resource that demanded to the Logos treatment.

As of about 1 to 1 1/2 ago we made the call that when this happened (i.e. moved from the Vyrso channel to the Logos channel) we would simply update the Vyrso edition. By re-using the resource ID (and some other under the hood stuff) we were able provide customers who originally purchased the Vyrso edition with a free upgrade to a Logos quality resource. Further, since we were using the same resource ID it would show up on logos.com as a resource you already owned preventing a customer from re-purchasing it.

Of course the sticking point in all this is catching titles that are already sold in the Vyrso channel before they get posted on pre-pub (or at the very least before production on the pre-pub titles has begun). We do our best to catch them before they're sold but we occasionally miss a title. (Though to be fair, in our current system I don't think I've seen a report in about 9 months.) However, ff we are missing titles, we want to know so we can fix it and refine our processes.

I recognize that doesn't fully address your concerns--which will be addressed by someone else--but I did want to share with you (and whoever else is interested) our current state of affairs.

Lastly, I was intrigued by your examples where you have the vyrso format but a Logos format exists. In one case (Finding the Lost Images of God) I updated the metadata. It no longer appears as a Vyrso resource. In the other two cases, it looks like titles that already existed in the Logos ecosystem came through Vyrso channels. I'll be looking into how that happened.

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Don Awalt | Forum Activity | Replied: Fri, Sep 11 2015 4:58 AM

Hi Kyle, thanks for the response - and I do see that Finding the Lost Images of God now shows up as Logos edition, thanks! I'll wait to hear resolution on the other issues.

For what it's worth in your explanation, in my research I did see maybe 3 or 4 PrePubs not out yet that are existing Vyrso editions, in case they are not on your radar. There may be more, these were based on Vyrso resources I have that I was looking through.

Posts 147
Pete De Bonte | Forum Activity | Replied: Sun, Sep 13 2015 5:15 PM

Doc B:
What does it mean when a Vyrso book no longer has an active link but does not appear in a Logos search?

alabama24:
It means that either:

  1. Vyrso is no longer able to sell the resource (unlikely in most cases) or
  2. FL has determined the resource should be in the Logos catalog rather than the Vyrso one and is waiting to secure Logos licensing agreements.

FWIW, 2 of the 3 books in my Vyrso order history that lack active links are still sold on the Vyrso site, fitting neither of Alabama's 2 hypotheses (IIUC):

  1. Healing for Damaged Emotions ← I also have the "…Workbook" and that is hyperlinked
  2. I Believe in Heaven: Real Stories from the Bible, History and Today ← maybe the publisher has changed on this one, as this link says Baker, but in my library it says Gospel Light
  3. "We're Just Friends" and Other Dating Lies: Practical Wisdom for Healthy Relationships ← This one is now on neither site (Alabama's "no longer able to sell…unlikely case"?)
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JT (alabama24) | Forum Activity | Replied: Sun, Sep 13 2015 6:11 PM

Pete De Bonte:
FWIW, 2 of the 3 books in my Vyrso order history that lack active links are still sold on the Vyrso site, fitting neither of Alabama's 2 hypotheses

Good catch. Yes

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