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Mattillo | Forum Activity | Posted: Thu, Jan 21 2016 6:50 PM

 The mingling of  souls reading plan shows on my desktop and iPad but not on my iPhone. How do I get it to appear there?

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Jan 22 2016 12:30 PM

Are you signed into the same account on both devices?  Have you tried syncing your iPhone while online?

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Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 12:41 PM
Same account yes. How do I sync? When I look online the reading plan shows in my documents but when I look at my documents on my iPhone it doesn't show
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JT (alabama24) | Forum Activity | Replied: Fri, Jan 22 2016 12:49 PM

Leaving and returning to the app should force a sync. if not, try restarting your device. What OS? What version of which app?

OSX & iOS | Logs |  Install

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Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 12:57 PM

IPhone 6 running 9.2.1 with latest version of the app

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Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 12:57 PM

Leaving, closing and rebooting did nothing

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JT (alabama24) | Forum Activity | Replied: Fri, Jan 22 2016 1:30 PM

Mattillo:

IPhone 6 running 9.2.1 with latest version of the app

yes, but which app? Reading plans aren't supported on all of them. 

OSX & iOS | Logs |  Install

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Jan 22 2016 1:31 PM

- Do any other reading plans appear?
- If you tap on the Gear icon at the top right of the Home Page, is "Today's Readings" checked?
- If you tap the "+" icon in the TODAY'S READINGS header shown on the Home Page and then tap Bible Reading Plan, does your reading appear?

I'm assuming you are online (you are, correct?).

Posts 3508
Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 1:33 PM

I'm using the logos ios app and yes I'm online. I have another reading plan that is sync to this one but this specific one won't sync. I can create ones too.

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Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 1:34 PM

Delete and reinstall?

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Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Jan 22 2016 1:45 PM

Please use "Report a Problem" under the Help menu before deleting and reinstalling so we can take a look at your device logs.

You shouldn't ever have to delete and reinstall the app but maybe something became corrupt.


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Mattillo | Forum Activity | Replied: Fri, Jan 22 2016 1:49 PM

Thank you Kevin.  I just submitted a report like you suggested.  It is super strange as it appears on my iPad and Desktop and it's the same app my iPad uses (unless the iPad app is different).  I even logged into Faithlife on the web and it shows there too so for some reason my iPhone refuses to grab it.

Posts 47
Tim Murray | Forum Activity | Replied: Tue, Jan 26 2016 4:53 AM

I am having the same problem except mine looks like this:

Shared reading plan...works on wife's iPhone, is on wife's iPad but will not show START and END and will not open the reading plan document (takes you to the reference but that's all you get), not on my iPhone at all, works on my iPad.

Non-shared reading plan...on my iPhone, on my iPad.

All reading plans on are on Mac.

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JT (alabama24) | Forum Activity | Replied: Tue, Jan 26 2016 8:41 AM

Tim Murray:

I am having the same problem except mine looks like this:

Shared reading plan...works on wife's iPhone, is on wife's iPad but will not show START and END and will not open the reading plan document (takes you to the reference but that's all you get), not on my iPhone at all, works on my iPad.

Non-shared reading plan...on my iPhone, on my iPad.

All reading plans on are on Mac.

under view settings, make sure the reading plan is turned on. 

OSX & iOS | Logs |  Install

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