Crash when losing Network connection

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Reuben Helmuth | Forum Activity | Posted: Sun, Jan 24 2016 6:59 AM

L6.9 - 6.9.0.0029 

Mac OS 10.11.2

When losing network connection or turning off Wifi, Logos crashes "immediately" and without producing an error report. 7317.LogosLogs.Reuben.20160124-085342.zip

EDIT: I wrote "immediately" because it happened with out clicking on anything, but I tested by turning off wifi and simply doing NOTHING and it was fine, until I hovered on a word to populate the information pane. It seems it has something to do with an info pane section. When I get a chance I'll try to narrow it down a bit more.

Posts 2053
Forum MVP
Reuben Helmuth | Forum Activity | Replied: Mon, Jan 25 2016 6:37 AM

To reproduce:

1. Make sure you are working "online"

2. Open ESV and Info pane

3. Have the "word info" section expanded with at least one checkbox selected in the settings. (click/hover on two different words in the ESV to test that your info pane has a separate entry for the words of your choice and that the entry is updating correctly)

4. Turn off your Wifi (or other internet connection)

5. Hover/click on the word(s) you've been selecting before.

I noticed that when I have "click" selected rather than "hover" the info pane works for a bit longer before crashing. I'm attaching a sampling of logs that I started midway through this "working" stage. I believe it should cover the crash as well.

1586.LogosLogs.Reuben.20160125-082306.zip

Posts 1471
Angela Murashov | Forum Activity | Replied: Mon, Jan 25 2016 8:17 AM

Reuben Helmuth:
To reproduce:

Thank you for the steps! I was able to reproduce it and I will create a case to get it fixed. Smile

Posts 1471
Angela Murashov | Forum Activity | Replied: Tue, Feb 2 2016 11:47 AM

Angela Murashov:

Reuben Helmuth:
To reproduce:

Thank you for the steps! I was able to reproduce it and I will create a case to get it fixed. Smile

This should be fixed in 6.10 Beta 1.

Posts 435
Lewis Harper | Forum Activity | Replied: Tue, Feb 2 2016 11:52 AM

This appears to be fixed for me.

Thanks Logos!

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