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Posts 161
David Roberts | Forum Activity | Posted: Mon, Feb 29 2016 6:39 PM

Hi,

Who do I contact at Logos about this problem?
I purchased:
https://www.logos.com/product/56307/church-history-for-modern-ministry-why-our-past-matters-for-everything-we-do

But if I click on the resource it says:
"Missing license for resource."

Thanks.

Posts 27687
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Feb 29 2016 7:03 PM

Have you restarted your computer? Does the link you provide show it owned? When did you buy it?

OSX & iOS | Logs |  Install

Posts 161
David Roberts | Forum Activity | Replied: Mon, Feb 29 2016 7:12 PM

I'm trying to download it on my Android phone. I've rebooted it several times.

It doesn't have the buy option on Android, just the download button,
but every time I try and download it, it fails.

Posts 27687
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Feb 29 2016 7:21 PM

Ok. I will have a forum moderator move this to the Android forum so that you can get the proper help. 

OSX & iOS | Logs |  Install

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Mon, Feb 29 2016 8:07 PM

David Roberts:

Hi,

Who do I contact at Logos about this problem?
I purchased:
https://www.logos.com/product/56307/church-history-for-modern-ministry-why-our-past-matters-for-everything-we-do

But if I click on the resource it says:
"Missing license for resource."

Thanks.

We are aware of this issue and are investigating, I will report back on this thread when I know more.  Sorry for the issue.!

Posts 2314
Jan Krohn | Forum Activity | Replied: Tue, Mar 1 2016 9:39 AM

Same thing happened to me with La Divinidad de Dios.

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Mar 1 2016 10:18 AM

Yes, this issue happens with several newly released resources; we're working on it.

Posts 2314
Jan Krohn | Forum Activity | Replied: Thu, Mar 3 2016 2:59 AM

I got the update on my new Galaxy device. Thanks!

(No help for my Android 2.3 device. Ah well.....)

Past IT Consultant. Past Mission Worker. Entrepreneur. Future Seminary Student.
Why Amazon sucks: Full background story of my legal dispute with the online giant

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