Bug Reindexing for no apparent reason

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This post has 24 Replies | 3 Followers

Posts 422
Lewis Harper | Forum Activity | Posted: Wed, Mar 2 2016 2:12 PM

After updating to RC1 on Monday, Logos did a completer reindex.  Today for no apparent reason it started to do a complete reindex again for no apparent reason.  I have almost 15000 resources and don't have time to reindex every day or two.  Please Help!!

6811.LogosLogs.lewisharper.20160302-160143.zip

MacBook Pro 10.11.4

Posts 26735
Forum MVP
JT (alabama24) | Forum Activity | Replied: Wed, Mar 2 2016 2:23 PM

I am not on beta (Logos engine nor OSX), but I have had similar problems recently. Ugh.  

OSX & iOS | Mac Logs | PC LogsInstall

Posts 422
Lewis Harper | Forum Activity | Replied: Wed, Mar 2 2016 2:27 PM

Thanks for confirming Alabama24,

I hope we can get this resolved soon.

Posts 1463
Forum MVP
Levi Durfey | Forum Activity | Replied: Wed, Mar 2 2016 2:49 PM

Lewis Harper:
After updating to RC1 on Monday, Logos did a completer reindex.  Today for no apparent reason it started to do a complete reindex again for no apparent reason.  I have almost 15000 resources and don't have time to reindex every day or two.  Please Help!!

I've had the same thing happen after installing 6.10 RC 1—multiple times. 

1565.LogosLogs.Levi.20160302-140717 2.zip

I've also had two Logos Indexer processes come up--

How To Get Logs - macOS or Windows

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Wed, Mar 2 2016 3:00 PM

We are looking into this currently.  I am also encountering this issue.

Posts 422
Lewis Harper | Forum Activity | Replied: Wed, Mar 2 2016 3:05 PM

Thanks Steve!

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Forum MVP
Levi Durfey | Forum Activity | Replied: Wed, Mar 2 2016 3:09 PM

Steve Workman:
We are looking into this currently.  I am also encountering this issue.

👍🏼Great!

How To Get Logs - macOS or Windows

Posts 570
HansK | Forum Activity | Replied: Wed, Mar 2 2016 4:00 PM

Lewis Harper:

After updating to RC1 on Monday, Logos did a completer reindex.  Today for no apparent reason it started to do a complete reindex again for no apparent reason.  I have almost 15000 resources and don't have time to reindex every day or two.  Please Help!!

Same here for me. Reindex all of a sudden with RC 1 for Mac.

And it takes a lot of memory....

Not happy :-)

Hans

MacOS Sierra / Logos 7 Collector's Edition & All Base Packages / Logos Now

Posts 570
HansK | Forum Activity | Replied: Wed, Mar 2 2016 4:06 PM

Here is the essential part of my indexer.log:

2016-03-03 00:56:06.0505 | INFO | 12 | DigitalLibraryServices | (10ms) Creating library index.
2016-03-03 00:56:06.0730 | INFO | 12 | LocalFileDatabase | Found existing database at /Users/xx/Library/Application Support/Logos4/Data/ygskfvlz.e6c/AutoComplete/AutoComplete.db
2016-03-03 00:56:06.0746 | INFO | 12 | DigitalLibraryServices | (548ms) Creating auto complete manager.
2016-03-03 00:56:06.0805 | INFO | 12 | IndexerProgram | (555ms) Updating Auto Complete from Resource Manager.
2016-03-03 00:56:06.0808 | INFO | 12 | DigitalLibraryServices | (Timed) Creating bible index.
2016-03-03 00:56:06.0877 | INFO | 12 | LocalFileDatabase | Found existing database at /Users/xx/Library/Application Support/Logos4/Data/ygskfvlz.e6c/BibleIndex/LibraryIndex.db
2016-03-03 00:56:06.0877 | INFO | 12 | DigitalLibraryServices | (7ms) Creating bible index.
2016-03-03 00:56:06.0889 | INFO | 12 | DigitalLibraryServices | (Timed) Creating personal book index.
2016-03-03 00:56:06.0956 | INFO | 12 | LocalFileDatabase | Found existing database at /Users/xx/Library/Application Support/Logos4/Data/ygskfvlz.e6c/PersonalBookIndex/LibraryIndex.db
2016-03-03 00:56:06.0956 | INFO | 12 | DigitalLibraryServices | (7ms) Creating personal book index.
2016-03-03 00:56:06.0956 | INFO | 12 | IndexerProgram | (Timed) Updating Bible Index from Resource Manager.
2016-03-03 00:56:06.5133 | INFO | 12 | SQLite Profile | 405ms in reverseinterlinearmanager.db for: select ResourceId, ResourceVersion, AssociatedResourceId, SourceTextResourceId, DataType from Resources
2016-03-03 00:56:06.5357 | INFO | 12 | BibleIndex | Checking 0 resources that may have changed since they were last indexed.
2016-03-03 00:56:06.5405 | INFO | 12 | BibleIndex | No resources need to be indexed.
2016-03-03 00:56:06.5897 | INFO | 12 | IndexerProgram | (493ms) Updating Bible Index from Resource Manager.
2016-03-03 00:56:06.5897 | INFO | 12 | IndexerProgram | (Timed) Updating Library Index from Resource Manager.
2016-03-03 00:56:06.5908 | INFO | 12 | LibraryIndex | Full re-index (and deletion of existing index) requested.
2016-03-03 00:56:06.5956 | INFO | 12 | LibraryIndex | Checking 0 resources that may have changed since they were last indexed.
2016-03-03 00:56:06.6000 | INFO | 12 | LibraryIndex | No resources need to be indexed.
2016-03-03 00:56:06.6084 | INFO | 12 | LibraryIndex | Final count: 21,595 resources need to be indexed; no merge necessary.
2016-03-03 00:56:06.6126 | INFO | 12 | IndexerProgram | (23ms) Updating Library Index from Resource Manager.
2016-03-03 00:56:06.6126 | INFO | 12 | IndexerProgram | (Timed) Updating Personal Book Index from Resource Manager.
2016-03-03 00:56:06.6171 | INFO | 12 | PersonalBookIndex | Checking 0 resources that may have changed since they were last indexed.
2016-03-03 00:56:06.6201 | INFO | 12 | PersonalBookIndex | No resources need to be indexed.
2016-03-03 00:56:06.6271 | INFO | 12 | IndexerProgram | (14ms) Updating Personal Book Index from Resource Manager.
2016-03-03 00:56:06.6492 | INFO | 12 | IndexerProgram | (Timed) Indexing.
2016-03-03 00:56:06.6537 | INFO | 12 | IndexerProgram | Waiting for library indexing to finish.
2016-03-03 00:56:06.6743 | INFO | 21 | BibleIndex | 0 unindexed resources out of 1766 indexable resources; supplemental index count is 0.
2016-03-03 00:56:06.6752 | INFO | 21 | BibleIndex | All indexable resources are indexed in a single main index; marking index up-to-date.
2016-03-03 00:56:06.7054 | INFO | 23 | LibraryIndex | 0 unindexed resources out of 21595 indexable resources; supplemental index count is 0.
2016-03-03 00:56:06.7844 | INFO | 23 | LibraryIndex | Creating a new library index 'index-build' (type 0) in /Users/xx/Library/Application Support/Logos4/Data/ygskfvlz.e6c/LibraryIndex
2016-03-03 00:56:06.7857 | INFO | 24 | LibraryIndex | Starting additional library indexing thread.
2016-03-03 00:56:06.7857 | INFO | 26 | LibraryIndex | Starting additional library indexing thread.
2016-03-03 00:56:06.7857 | INFO | 25 | LibraryIndex | Starting additional library indexing thread.
2016-03-03 00:56:06.7911 | INFO | 23 | LibraryIndex | (Timed) Indexing {0AF5CA4B-7D90-40FC-B93A-53E7A2CF93CC}
2016-03-03 00:56:06.7911 | INFO | 26 | LibraryIndex | (Timed) Indexing {A664EA2D-D387-40FC-9C2D-D8967E5B1E88}
2016-03-03 00:56:06.7911 | INFO | 24 | LibraryIndex | (Timed) Indexing {868BA74B-1BCC-4AE1-BE5C-570F30514045}
2016-03-03 00:56:06.7911 | INFO | 25 | LibraryIndex | (Timed) Indexing {2AD3832E-1731-4244-9A9F-C5996DF6823D}
2016-03-03 00:56:07.2073 | INFO | 26 | MacIndexerProgress | 1 of 21,595 resources indexed; current phase progress is 0.0%
2016-03-03 00:56:07.2079 | INFO | 25 | MacIndexerProgress | 2 of 21,595 resources indexed; current phase progress is 0.0%
2016-03-03 00:56:07.2079 | INFO | 24 | MacIndexerProgress | 3 of 21,595 resources indexed; current phase progress is 0.0%
2016- etc etc

MacOS Sierra / Logos 7 Collector's Edition & All Base Packages / Logos Now

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JT (alabama24) | Forum Activity | Replied: Wed, Mar 2 2016 7:38 PM

Steve Workman:

We are looking into this currently.  I am also encountering this issue.

Good! I don't know if it is related, but my MacBook gave up the ghost during the last time this happened. Tongue Tied

OSX & iOS | Mac Logs | PC LogsInstall

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Reuben Helmuth | Forum Activity | Replied: Thu, Mar 3 2016 4:27 AM

Just wanted to say that I too am experiencing this...so glad it's being addressed though! 

Could the same bug be affecting the startup speed? Even on 6.10-RC1 startup is excruciatingly slow and I have to watch a blank white screen with a spinning beach ball for a couple minutes...and that is on one of the fastest laptops available!

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Thu, Mar 3 2016 9:12 AM

This part of your log is what kicks off the reindexing:

Hans K:
2016-03-03 00:56:06.5908 | INFO | 12 | LibraryIndex | Full re-index (and deletion of existing index) requested.

This request is coming from Logos directly, if it matches the other logos.log files the corruption that it's detecting has to do with this phrase "Corrupt index detected. ~CorruptIndexException: Couldn't load document sections."  We are still working on getting to the bottom of this.

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Thu, Mar 3 2016 9:14 AM

alabama24:
Good! I don't know if it is related, but my MacBook gave up the ghost during the last time this happened. Tongue Tied
 

Ouch, that is never a fun time.  I don't believe there is any relation to this at all.

Posts 26735
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JT (alabama24) | Forum Activity | Replied: Thu, Mar 3 2016 9:21 AM

Steve Workman:

alabama24:
Good! I don't know if it is related, but my MacBook gave up the ghost during the last time this happened. Tongue Tied
 

Ouch, that is never a fun time.  I don't believe there is any relation to this at all.

I think there is a connection, but in the sense of "the feather that broke the camels back." My installation required a full reindex in short succession, and each time I needed to pause it at various points to prevent it from overheating. I ran hardware tests and everything came back fine. I haven't taken out the SSD yet, but there didn't seem to be any trouble with it. 

OSX & iOS | Mac Logs | PC LogsInstall

Posts 1471
Angela Murashov | Forum Activity | Replied: Thu, Mar 3 2016 12:43 PM

Steve Workman:

We are looking into this currently.  I am also encountering this issue.

This should be fixed in 6.10 RC2. 

Posts 422
Lewis Harper | Forum Activity | Replied: Mon, Mar 7 2016 12:09 PM

This bug is still active.  Can we please get this fixed?

3568.LogosLogs.lewisharper.20160307-140223.zip

Posts 1463
Forum MVP
Levi Durfey | Forum Activity | Replied: Mon, Mar 7 2016 1:02 PM

Lewis Harper:
This bug is still active.  Can we please get this fixed?

Unfortunately, it seems to be the case for me also. I had downgraded to 6.9 SR-1 after encountering the bug in 6.10 RC 1. Not long after installing the 6.10 final release, Logos crashed and started reindexing. 

5076.LogosLogs.Levi.20160307-135113.zip

How To Get Logs - macOS or Windows

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Mon, Mar 7 2016 1:33 PM

Thanks for the logs, I have reopened the case and we are looking into it.

Posts 422
Lewis Harper | Forum Activity | Replied: Mon, Mar 7 2016 8:08 PM

Bump!

Posts 262
LogosEmployee
Steve Workman | Forum Activity | Replied: Tue, Mar 8 2016 9:15 AM

We are still looking into it.  This is a complex problem that we are working on getting to the bottom of.

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