BUG: Visual Copy not workimg in version 6.10 SR-2

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Posts 130
Robert J Smith | Forum Activity | Posted: Tue, Apr 5 2016 9:26 AM

When posted to Facebook, visual copy does not post the graphic shown in Logos 6.

Here is that graphic:

Here is what posted on Facxebook:

Posts 28246
Forum MVP
JT (alabama24) | Forum Activity | Replied: Tue, Apr 5 2016 12:25 PM

Weird. Good catch. My guess is that it is a server side issue, but FL will have to respond. 

OSX & iOS | Logs |  Install

Posts 3164
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Apr 7 2016 9:58 AM

 

Robert J Smith:
When posted to Facebook, visual copy does not post the graphic shown in Logos 6.

Hi Robert,

I was able to share the graphic successfully. Can you try again in case it was a server hiccup?

 

Posts 130
Robert J Smith | Forum Activity | Replied: Thu, Apr 7 2016 1:24 PM

Sorry, I had no joy. I got the same results I reported.

Posts 3164
LogosEmployee
Thomas Ball | Forum Activity | Replied: Thu, Apr 7 2016 1:52 PM

Robert J Smith:

Sorry, I had no joy. I got the same results I reported.

Can you post logs? Below are links to instructions 

http://www.logos.com/support/logos5/windows/logging

http://www.logos.com/support/logos5/mac/logging 

http://www.logos.com/support/logos5/windows/logging

 

Posts 130
Robert J Smith | Forum Activity | Replied: Fri, Apr 8 2016 7:39 AM

I turned on the logs and tried to reproduce the results. The visual copy posted correctly to Facebook. I suppose I just ran into multiple server glitches. Thanks.

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