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This post has 28 Replies | 5 Followers

Posts 6
Nick Dimmick | Forum Activity | Posted: Wed, Apr 6 2016 11:28 AM

I've just started recording sermon audio with Proclaim, hosting it at Soundfaith, and podcasting via iTunes.  I can't figure out how to get the cover art in the podcast to change.  I've set my Faithlife profile image to our church logo at the iTunes required 1400 x 1400.  I've also attached high res images to the sermon audio when publishing from Proclaim.  Neither of these seem to make a difference in the podcast feed which stays as the default blue microphone.  Any thoughts?

https://faithlife.com/versailles-christian-church/activity

Posts 8
Kevin Minnett | Forum Activity | Replied: Mon, Jul 18 2016 8:10 PM

I'd like to see an answer to this as well. I can't figure out how to get my artwork in my iTunes podcast through Soundfaith.

Posts 6
Nick Dimmick | Forum Activity | Replied: Tue, Jul 19 2016 5:44 AM

Thanks for joining in on this, Kevin.  I hope someone will take notice.

Posts 3501
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Scott Alexander | Forum Activity | Replied: Tue, Jul 19 2016 7:06 AM

Hello Nick and Kevin, support for custom podcast art is planned but not supported at the moment. I'll bring it up again today to see if we can come up with any workarounds to get this done faster.

Are you expecting to be able to specify a single image for your feed? Or an image for your feed and a unique image for each entry? When I was testing iTunes a while back I was having a difficult time finding where the images for individual entries were used.

Thanks for the feedback.

Posts 6
Nick Dimmick | Forum Activity | Replied: Tue, Jul 19 2016 2:17 PM

Scott, thanks for the reply!  I'm mostly interested in having a static podcast image.  I would just like our church logo rather than the default blue microphone icon. 

Nick

Posts 5
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Daniel Ma | Forum Activity | Replied: Tue, Oct 4 2016 9:03 AM

This feature has been added. Go to your account settings page by clicking your user avatar in the top right corner of the page on soundfaith.com and selecting "Settings". On this page, you are able to upload an image file to be used as the podcast cover art. You can also enter your email to be used as the email for the podcast.

Posts 8
Kevin Minnett | Forum Activity | Replied: Tue, Oct 4 2016 9:01 PM

Just tried it. Thanks so much!

Posts 6
Nick Dimmick | Forum Activity | Replied: Tue, Oct 11 2016 7:41 AM

I changed the artwork in my settings last week, but the podcast artwork is still the blue microphone.  Any ideas?  Also, when I click on settings, I get two accounts.  I don't know why there are two.  As far as I know, I'm uploading audio to only one account, but both accounts have all our sermons in them.  

Thanks,

Nick

Posts 895
Justin Gatlin | Forum Activity | Replied: Tue, Oct 11 2016 7:50 AM

Nick Dimmick:

I changed the artwork in my settings last week, but the podcast artwork is still the blue microphone.  Any ideas?  Also, when I click on settings, I get two accounts.  I don't know why there are two.  As far as I know, I'm uploading audio to only one account, but both accounts have all our sermons in them.  

Thanks,

Nick

One is tied to the church, and one to you as the speaker. You need to have the image on the church feed. 

Posts 716
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Peter June | Forum Activity | Replied: Tue, Oct 11 2016 10:02 AM

I changed the artwork in my settings last week, but the podcast artwork is still the blue microphone.  Any ideas?  Also, when I click on settings, I get two accounts.  I don't know why there are two.  As far as I know, I'm uploading audio to only one account, but both accounts have all our sermons in them

Are you clicking the Save button at the top of the screen after you change the artwork?

Posts 2
Versailles Christian Church | Forum Activity | Replied: Tue, Oct 11 2016 10:43 AM

Thanks for the response, Justin.  I actually changed both images last week.  I'm not sure which is which, either.  On the settings page, they are both named Versailles Christian Church.  When I click on them, I get links that end in versaillescc for one and versailles-christian-church for the other.  If I sign out and back in with my personal Logos account, the second one remains and the first is replaced with mine.  It guess that means the second is the church feed.  Still don't know why the artwork isn't updating.

Posts 6
Nick Dimmick | Forum Activity | Replied: Tue, Oct 11 2016 10:45 AM

Peter, yes, I've clicked save.

Posts 895
Justin Gatlin | Forum Activity | Replied: Tue, Oct 11 2016 11:01 AM

Versailles Christian Church:

Thanks for the response, Justin.  I actually changed both images last week.  I'm not sure which is which, either.  On the settings page, they are both named Versailles Christian Church.  When I click on them, I get links that end in versaillescc for one and versailles-christian-church for the other.  If I sign out and back in with my personal Logos account, the second one remains and the first is replaced with mine.  It guess that means the second is the church feed.  Still don't know why the artwork isn't updating.

If you click save before the upload is done, it own't work. You have to upload, wait on the image to change, then click save. It is clunky (because an image file big enough for iTunes is pretty large), but that was my experience.

Posts 6
Nick Dimmick | Forum Activity | Replied: Tue, Oct 11 2016 1:31 PM

Justin, I was waiting for it to upload, but your comment got me thinking about file size.  I think I was uploading an image smaller than the 1400x1400 requirements for iTunes.  I've just uploaded a larger image, and I'll wait for Apple to refresh the podcast to see if it worked. 

Thanks.

Posts 2

Folks, I'm still stuck with this one.  My images are iTunes compliant, but they're still not showing up.  Any ideas for this?  It doesn't seem like this should be such a big deal.

Posts 2
GCF Media | Forum Activity | Replied: Sun, Apr 8 2018 10:25 AM

im looking to do this as well and not sure if this is marked as a fix or not

Posts 347
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Justin (Faithlife) | Forum Activity | Replied: Sun, Apr 8 2018 11:02 AM

Hello GCF Media,

It appears you've set a podcast image on https://sermons.faithlife.com.  How long ago did you set it?  It may take a few days before the iTunes feed refreshes to pick it up.

Posts 2
GCF Media | Forum Activity | Replied: Sun, Apr 8 2018 11:40 AM

i think its a file size issue.. ill upload a 1400 x 1400 vs our 533x533 icon.. ill report back if that fixes it

Posts 2
Rev. Brandon Jones | Forum Activity | Replied: Sun, Apr 15 2018 7:38 AM

Did that fix your issue @GCF Media? We are having the same issue and support still hasn't come up with a solution. 

Posts 347
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Justin (Faithlife) | Forum Activity | Replied: Sun, Apr 15 2018 10:52 AM

Rev. Brandon,

Did you double check the size of your icon?  Also, are you sharing your RSS stream from here https://sermons.faithlife.com/profile/orlandopentecostal , rather than here

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