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Lincoln Sakiara Miyasaka | Forum Activity | Posted: Mon, Apr 11 2016 4:08 PM

hi, 7506.LogosLogs.Lincoln.20160412-054615.zip

I believe the problem happened when I had logos opened and opened logos tutorial video from a link sent to me in the instruction email and not directly from logos. I will try downloading logos logging-zip
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JT (alabama24) | Forum Activity | Replied: Mon, Apr 11 2016 6:20 PM

For clarification:

  • Are you simply reporting a single event, or is the issue repeatable? 
  • Did you have logging already enabled and grab the logs immediately after the crash but BEFORE restarting the app? 

Unrelated: I see that OS X is out of date. According to your log file you are using OS X 10.10.2. You <should> be using OS X 10.11.4, but at the very least, you should be on the last build of 10.10 (10.10.5?).

macOS, iOS & iPadOS | Logs |  Install

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LogosEmployee
Martin Potter | Forum Activity | Replied: Tue, Apr 12 2016 12:07 PM

The logs you uploaded appear to be from when you just launched Logos and do not contain any crash information. If the application crashes again, you need to gather logs before restarting the application, otherwise they are overwritten when you start Logos.

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