Page 1 of 1 (3 items)
This post has 2 Replies | 1 Follower

Posts 620
Jonathan | Forum Activity | Posted: Fri, Apr 22 2016 4:02 PM

I am getting pretty regular crashes when I attempt to change the dates, subjects, or type settings on the Timeline tool.

I am not sure if this is a problem with Logos, or perhaps a more significant problem with my 2010 MacBook Pro (I've been experiencing some issues that some on Mac support forums have suggested are a problem with my graphics card).

Logs Attached.7382.LogosLogs.Jonathan.20160422-184104.zip

Syntax Searching Group | Michigan Logos Users | L5 FAQ | OSX 10.10 | 2.4 GHz i5 | 8 GB Ram

Posts 303
LogosEmployee
Martin Potter | Forum Activity | Replied: Mon, Apr 25 2016 5:09 PM

I noticed in your logs that you are still running 10.11.0, is there a reason you haven't updated to 10.11.4 yet? If you are able to update to 10.11.4 can you please do so and post new logs if you continue to get crashing in the Timeline tool?

Mac Developer
Faithlife

Posts 620
Jonathan | Forum Activity | Replied: Mon, Apr 25 2016 8:28 PM

Martin Potter:

I noticed in your logs that you are still running 10.11.0, is there a reason you haven't updated to 10.11.4 yet? If you are able to update to 10.11.4 can you please do so and post new logs if you continue to get crashing in the Timeline tool?

I updated to 10.11.4 this evening. I am not sure why my Mac wasn't catching the updates through the App Store. I had no idea I was not running the latest release.

I am still experiencing a crash. This time, however, I was able to make several changes to the Timeline Tool. When I went to close the Timeline Tool Window (thinking the problem was solved) I experienced a crash.

Logs Attached7128.LogosLogs.Jonathan.20160425-232521.zip

Syntax Searching Group | Michigan Logos Users | L5 FAQ | OSX 10.10 | 2.4 GHz i5 | 8 GB Ram

Page 1 of 1 (3 items) | RSS