"Resources are ready to be added to your library" prompt will not go away

Hi all — I have an issue that the "Resources are ready to be added to your library." prompt (the blue circle) never goes away.

I have investigated and looked at previous posts and taken steps but the resource keeps on being a problem.

I enabled logging and found this below — fragment from Logos.log file (I haven't uploaded all logs as I am 99% sure this is the cause of the problem).

==================

==================

This resource is, I believe, a Bock video course I used a while back.

I deleted the folders under the ~~/Resource Manager/Downloaded/ folder and also deleted the resource files (following Logos advice from a similar post) in the ~~/Resource Manager/Resources/ folder. The resource files stay deleted but the ?new? resource files keep getting downloaded but will not install.

Any ideas on how to clear this up and/or how can I clear out this resource which was a video training course so it doesn't try to keep (failing) update.

Find more posts tagged with

Comments

Graham Criddle

Hi Patrick

I had something similar recently and - based on suggestions in other posts - used the command "update resources" and that fixed it for me.

Have you tried that?

Graham

Patrick S.

https://community.logos.com/discussion/comment/830627#Comment_830627

Hi Graham

Thanks for posting — that appeared to correct it, thanks. The message that there were updates available came up (I had already cleared out the 'Downloaded' folder) but I didn't download them and ran the 'Update Resources' command first. That took some time but then in the end it said there was nothing to do.

In case anyone has the same situation here are all the steps I ended up doing:

Checked the log file to see what resources Logos was complaining about. In my case it was LLS:NT211BOCK(+VIDEOS, +AUDIO)
The source files in ~/Data/[unique_folder]/ResourceManager/Resources/ were then named NT211BOCK(+VIDEOS,+AUDIO).logos4
I deleted those three files (based on FL advice in other post)
I deleted the folders in the ~/Data/[unique_folder]/ResourceManager/Downloaded/ that had the resources being downloaded
Ran Logos 6
Did NOT download the resources again
Ran the 'Update Resources' command and waited for that to finish
The resources waiting to be downloaded prompt bar went away
Restarted Logos 6 and no more blue circle saying updates to install.

Hope this helps anyone having the same problem. Thanks again Graham!

richard@waymiresintl.com

https://community.logos.com/discussion/comment/830630#Comment_830630

I was having the same problem on multiple computers, this fixed it for me!

Michael Miles

https://community.logos.com/discussion/comment/830657#Comment_830657

I'm having this same issue take place on my Mac. I do not have any base package, but am rather just using a few Logos resources with the core engine that I installed today. How would I go about enabling the logging and then getting at the log file so I can spend my day fixing logos rather than studying?

Thank you,

Michael

JT (alabama24)

https://community.logos.com/discussion/comment/830841#Comment_830841

How would I go about enabling the logging and then getting at the log file

See my signature line.

so I can spend my day fixing logos rather than studying?

Is there a purchase you made which you don't have access to? If not, most likely you can simply ignore the warning.

Michael Miles

https://community.logos.com/discussion/comment/830842#Comment_830842

I do thank you very much for pointing me to how to work with the log files. I'll go see if I can figure this out.

Michael Miles

https://community.logos.com/discussion/comment/830844#Comment_830844

Alas, I am clueless and am rather more interested in my Bible study topic of the evening. Perhaps I shall take another poke at it later on or maybe adding a book to my collection will clear things up - kind of like taking a plunger to a clog in the sink plumbing.

Michael Miles

https://community.logos.com/discussion/comment/830846#Comment_830846

Purchasing another resource did not clear the clog, but I got something useful for $10.99.

Michael Miles

https://community.logos.com/discussion/comment/830848#Comment_830848

Well, that did not end well. Logos locked up and would not quit. I had to force it to quit on the Mac. It took the wireless with it when it died.

Now, I'm installing a brand spanking new El Capitan and Accordance. Logos can live on the 10 year old ThinkPad in the garage and I'll pull it out when I need to reference one of the few resources that I have for it. I almost dropped $2,300.00 on the full kit yesterday, but felt led not to do so. It's great to have a good Friend upstairs.

JT (alabama24)

https://community.logos.com/discussion/comment/830853#Comment_830853

Well, that did not end well.

Sorry for your troubles. [:s]

if you decide you want help, please create a new thread and post logs. We would be glad to help. Alternatively, you could call FL customer service to get help from FL directly.

Manie de Bruin

Hallo Patric

Thank you for your post. I have the same problem with one downloaded file : LLS:6.10.5026

2016-08-18 17:18:38.2213 25 Info DiscoveryUpdateStage Checking resource ID 'LLS:6.10.5026' for update 'Resource LLS:6.10.5026' to see if version '2002-08-08T19:04:44Z' is available.
2016-08-18 17:18:38.2369 25 Info DiscoveryUpdateStage Resource failed discovery. Marking resource update 'Resource LLS:6.10.5026' for later discovery.
2016-08-18 17:18:38.3898 25 Info UpdatePipelineManager Job finished in DiscoveryUpdateStage queue: 'Resource LLS:6.10.5026' (DiscoveryFailed).
2016-08-18 17:18:38.3898 25 Info UpdatePipelineManager Update project finished.
2016-08-18 17:18:38.3898 25 Info UpdatePipelineManager Job finished in DiscoveryUpdateStage queue: 'Discovery' (Finished).

I have tried your method above but the "Resources are ready to be added to your library" prompt will not go away

Any suggestions

Thanks

Manie

JT (alabama24)

https://community.logos.com/discussion/comment/839075#Comment_839075

Any suggestions

Please create a new thread, explain your issue clearly, providing appropriate details with logs. See my signature line to learn about logging.

Eric Li

https://community.logos.com/discussion/comment/839083#Comment_839083

I continually meet this same proplem. Even Logos Tech-Support cannot resolve it yet.

''Resources are ready to be added to your library'' prompt have not gone away for more than ten days. Normally "Preparing you library" would appear soon and then Logos 6 crashed immediately, though I have pressed Ctrl button.

Graham Criddle

https://community.logos.com/discussion/comment/839504#Comment_839504

As above, for some people this is resolved by entering the command "update resources" into the command box.

If this doesn't resolve the problem for you, please start a new thread and post logs after starting Logos.