Closing down errors

Page 1 of 1 (4 items)
This post has 3 Replies | 0 Followers

Posts 283
Michael Parry-Thomas | Forum Activity | Posted: Tue, Aug 23 2016 1:10 PM

Hi

Having problems with the program it keeps closing down in this particular instance it was the library where I was checking to see what type of licences I have

Please see the image

Mick
Posts 8601
TCBlack | Forum Activity | Replied: Tue, Aug 23 2016 1:12 PM

Hi Michael, I think we'll need to see logs for this.

Mac logging is already enabled,  Please see http://wiki.logos.com/Mac_TroubleshootingHow_to_Report_Bugs_in_Logos_4_Mac 

 For PC, please enable Logging http://wiki.logos.com/Diagnostic_Logging , replicate the problem, but do not restart Logos until you've moved or uploaded your logs. (Logos rewrites logs when it starts). 

Truth Is Still Truth Even if You Don't Believe It

Check the Wiki

Warning: Sarcasm is my love language. I may inadvertently express my love to you.

Posts 26104
Forum MVP
MJ. Smith | Forum Activity | Replied: Tue, Aug 23 2016 1:14 PM

Please provide logs https://www.logos.com/support/windows/report-problem

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 283
Michael Parry-Thomas | Forum Activity | Replied: Tue, Aug 23 2016 1:27 PM

Hi


Cannot reproduce the fault at this moment in time thank you

Mick
Page 1 of 1 (4 items) | RSS