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This post has 9 Replies | 3 Followers

Posts 6
seakingjc | Forum Activity | Posted: Mon, Sep 5 2016 2:11 PM

Hello.

I think there might be a bug on the iOS version of Logos with respect to the Bible Word Study. My two lexicon resources (NIDOTTE & NIDNTTE) are not appearing as part of the word studies. On my computer (MacBook Air), I prioritized those resources and they appear on the Bible Word Studies there. However, they do not appear for the iOS (iPad Pro and iPad Mini). I called customer support and they were unable to find those resources appearing either on the iOS.

Any help would be appreciated. Thank you.

~Jason

Device Model

- iPad Pro.  

   

iOS version 

Latest



Faithlife App name and version 

Latest Logos app

Network status 

- online

The Resource you are using (if applicable)

NIDOTTE & NIDNTTE


The App Function you are using (if applicable)

Bible Word Study

The App Settings (if applicable)


N/A

 

Posts 27269
Forum MVP
JT (alabama24) | Forum Activity | Replied: Mon, Sep 5 2016 3:19 PM

seakingjc:
My two lexicon resources (NIDOTTE & NIDNTTE) are not appearing as part of the word studies. On my computer (MacBook Air), I prioritized those resources and they appear on the Bible Word Studies there. However, they do not appear for the iOS (iPad Pro and iPad Mini).

I don't remember what the status of this is... It may be that the mobile apps don't recognize the priority and pull from a default list of resources. 

seakingjc:
I called customer support and they were unable to find those resources appearing either on the iOS.

For clarification: Are you unable to see the resource, or unable to have it appear in the Bible Word Study list? 

OSX & iOS | Logs |  Install

Posts 6
seakingjc | Forum Activity | Replied: Mon, Sep 5 2016 3:28 PM

The resources are in my library and appear on the Logos Bible app, but the resources are absent in the Bible Word Study completely.

- Jason

Posts 666
James McAdams | Forum Activity | Replied: Tue, Sep 6 2016 8:26 AM

I've just noticed that the NIDNTTE is only coming up in the Word Study results for me if I do a search on the English word, not the Greek one. I don't own the NIDOTTE so I can't check that one.

Posts 6
seakingjc | Forum Activity | Replied: Tue, Sep 6 2016 9:29 AM

Both the NIDNTTE and NIDOTTE are coming up on my MacBook Air, but not on the iPad, when I search for a Greek or Hebrew word. But, I agree with you, when I search for an English word, both resources appear. Weird.

~Jason

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Sep 6 2016 5:01 PM

seakingjc:
Both the NIDNTTE and NIDOTTE are coming up on my MacBook Air, but not on the iPad, when I search for a Greek or Hebrew word.

Thanks for the report, I'll write up a case for the team.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Sep 6 2016 5:03 PM

seakingjc:
But, I agree with you, when I search for an English word, both resources appear.

Exactly which resource and word were you "searching" for in BWS? Screenshots of the results from both the Desktop and iPad apps would help a lot.

Posts 6
seakingjc | Forum Activity | Replied: Tue, Sep 6 2016 7:09 PM

Any Greek word for the NIDNTTE and any Hebrew word for the NIDOTTE on the iPad.

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Fri, Sep 9 2016 2:20 PM

This issue should now be resolved.

Posts 6
seakingjc | Forum Activity | Replied: Fri, Sep 9 2016 2:29 PM
Looks good to me! Thank you to all who fixed this problem. I appreciate it! ~Jason
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