Can You Fix This Licensing/Account Display Issue?

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Nathan Parker | Forum Activity | Posted: Sat, Sep 10 2016 4:57 PM

I've noticed with my last two Platinum upgrades, About Logos still shows I'm on v5 Platinum (I don't have any of the denominational base packages; and I realize for denominational/multiple base package owners it can get confusing).

Can Faithlife/Logos please resolve this so it shows the proper version number for the Platinum base package in About Logos? I'm savvy enough to know what I have, but newbie users may find this confusing when talking to sales/service/support and trying to determine if they're on v7 Platinum or truly on an earlier base package.

Also, since I'm also on Logos Cloud, it would be nice if you could include which tier Logos Cloud customers are on (for me, it's Plus). That way Logos Cloud customers visiting this screen can instantly know what tier they're on.


Nathan Parker

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