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Tim Nargi | Forum Activity | Posted: Mon, Sep 12 2016 6:55 PM

So on my desktop, when I highlight something, I save those highlights to a resource specific document. When I open that document, I can see my highlights just fine.

When I switch over to mobile, I can see the document, and see there are the correct number of highlights, but I don't see any of the actual highlighted text. I've tried checking multiple resource specific documents and they are all the same- no highlighted text from the source itself.

Is this a bug or a feature that does not exist?

I'm on a macOS Sierra and iOS 10 running Logos Now.

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Denise | Forum Activity | Replied: Mon, Sep 12 2016 8:02 PM

Tim ... that's a strange one.

Whille waiting for expertise, which mobile app are you using, and what version number?

Since you can see the highlights, but not the underlying text, that means (on the mobile), under the Aa settings > Notes > Highlights is on (just conforming my understanding).


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Jack Caviness | Forum Activity | Replied: Tue, Sep 13 2016 4:30 AM

Tim Nargi:
I'm on a macOS Sierra and iOS 10 running Logos Now.

In the chain Denise provided above ( Aa settings > Notes > Highlights), you need to make sure that the individual note file you want to see is turned on. I often find that my Acts note file is turned off—magic I guess.

Posts 24
Tim Nargi | Forum Activity | Replied: Tue, Sep 13 2016 4:34 AM

Where is Aa settings?

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Jack Caviness | Forum Activity | Replied: Tue, Sep 13 2016 4:50 AM

Tim Nargi:

Where is Aa settings?

Tap your screen—avoid footnote links—and a series of icons will appear near the bottom of the screen. Under the Aa you will see a series of switches. You will probably need to scroll down to see the Notes switch. Make sure the switch is on. Click on it and you will see a listing of the individual note files. Turn on the note files you want to see.

Posts 24
Tim Nargi | Forum Activity | Replied: Tue, Sep 13 2016 4:58 AM

Nope that's not it.

My notes are on but I still have the same problem.

Now I can get around this if I go to More>Highlights>and select the resource I want.

But if I go to More>Documents>and select the resource I want, the document is there, the note headings show up, but no highlights are visible.

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Graham Criddle | Forum Activity | Replied: Tue, Sep 13 2016 5:36 AM

Which mobile app are you using and which version?

Posts 24
Tim Nargi | Forum Activity | Replied: Tue, Sep 13 2016 9:51 AM

ios10 for iPhone (5.4.6). I'm assuming that's the latest version

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Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Sep 13 2016 11:38 AM

Tim Nargi:

ios10 for iPhone (5.4.6). I'm assuming that's the latest version

First I should say that iOS 10 is in beta and is not supported: https://community.logos.com/forums/t/113000.aspx  Also, mac0S 10.12 hasn't released yet and it too is not supported.

That said, I'll see if I can repro the issue and possibly move this thread to the iPhone/iPad Apps forum.

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Kevin Byford (Faithlife) | Forum Activity | Replied: Tue, Sep 13 2016 11:53 AM

Tim Nargi:
But if I go to More>Documents>and select the resource I want, the document is there, the note headings show up, but no highlights are visible.

Highlights don't appear in this view. Even if you create a note on some highlighted text, the highlights themselves won't appear, just the note icon, the link to the resource, and your note title and text.

Posts 24
Tim Nargi | Forum Activity | Replied: Tue, Sep 13 2016 11:54 AM

Ok that's all I wanted to know.

Thanks.

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