Cyber Monday "Deals" No Dynamic Pricing

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This post has 14 Replies | 1 Follower

Posts 323
Vincent Chia | Forum Activity | Posted: Mon, Nov 28 2016 12:44 AM

I was looking at this bundle https://www.logos.com/product/129574/crossway-top-authors-bundle

I notice that, even though I own most of the products, there is no dynamic pricing. Again.

Please enable dynamic pricing Faithlife.

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PetahChristian | Forum Activity | Replied: Mon, Nov 28 2016 1:12 AM

If the same problem repeatedly happens, why aren't they addressing the issue so customers aren't continuing to be overcharged or inconvenienced by having to wait for FL to fix the issue?

I wonder if FL automatically credits customers who aren't aware that they're being charged twice for books they already own.

Posts 5012
DIsciple II | Forum Activity | Replied: Mon, Nov 28 2016 2:10 AM

Faithlife have been dropping the bundle repeatedly on dynamic pricing over this Black Friday sale. It seems the policy of no quality control has been extended from the Vyrso website to the main Logos website. 

Confirming there is an issue with dynamic pricing on this bundle also.

Vincent Chia:

I was looking at this bundle https://www.logos.com/product/129574/crossway-top-authors-bundle

I notice that, even though I own most of the products, there is no dynamic pricing. Again.

Please enable dynamic pricing Faithlife.

Posts 67
Bill Carroll | Forum Activity | Replied: Mon, Nov 28 2016 3:32 AM

Yes, please enable dynamic pricing.  Without dynamic pricing, I know I tend to 'not' spend money (which kind of defeats the purpose of a sale).

Posts 2054
GaoLu | Forum Activity | Replied: Mon, Nov 28 2016 4:06 AM

Every "deal" I have sniffed at so far would be a bad buy without dynamic pricing.  So.....guess we will have to wait for Christmas. That suits my present budget better anyway,  Still, I am sure many people are getting great bargains.  Thankful for them.    

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Mark Barnes | Forum Activity | Replied: Mon, Nov 28 2016 4:34 AM

It is getting a bit frustrating that this continues to be an issue…

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PetahChristian | Forum Activity | Replied: Mon, Nov 28 2016 6:36 AM

Mark Barnes:

It is getting a bit frustrating that this continues to be an issue…

It's interesting that marketing copy mentions how it has dynamic pricing, even though it didn't. You'd think that someone would have checked to see if that was true.

"Today only, get 54% off a bundle from Crossway, featuring works by John Piper, D.A. Carson, J.I. Packer, and John MacArthur. And with Dynamic Pricing, you could save even more!"

For a technological company, you'd think much of this could automatically be validated, or detected, especially when the bundles are being configured, but publishers' restrictions for some products apparently make it difficult for FL to even let the Dynamic Pricing "default setting" be "Yes."

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Bruce Dunning | Forum Activity | Replied: Mon, Nov 28 2016 6:39 AM

Mark Barnes:

It is getting a bit frustrating that this continues to be an issue…

I was thinking the same thing when I saw the page today. I would have figured that they would have changed this at the same time they changed the one the missed on the weekend.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 1577
Kenute P. Curry | Forum Activity | Replied: Mon, Nov 28 2016 7:47 AM

Nothing interests me here in these Cyber Monday deals, just as with the Black Friday deals; and the prices are so exorbitant it is quite ridiculous. 

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PetahChristian | Forum Activity | Replied: Mon, Nov 28 2016 7:55 AM

Kenute P. Curry:

Nothing interests me here in these Cyber Monday deals, just as with the Black Friday deals; and the prices are so exorbitant it is quite ridiculous. 

I thought the 60% off on Mobile Ed was very good, but (most of the courses in) the specific bundles FL put together didn't interest me.

Posts 943
Everett Headley | Forum Activity | Replied: Mon, Nov 28 2016 8:08 AM

Disciple of Christ (doc):

Faithlife have been dropping the bundle repeatedly on dynamic pricing over this Black Friday sale. It seems the policy of no quality control has been extended from the Vyrso website to the main Logos website. 

Confirming there is an issue with dynamic pricing on this bundle also.

Vincent Chia:

I was looking at this bundle https://www.logos.com/product/129574/crossway-top-authors-bundle

I notice that, even though I own most of the products, there is no dynamic pricing. Again.

Please enable dynamic pricing Faithlife.

Quality Control is the issue.  It seems like the standard is "whatever it takes to just get it out there."

Posts 298
LogosEmployee
Matthew Miller | Forum Activity | Replied: Mon, Nov 28 2016 9:15 AM

Dynamic Pricing has been turned on. Sorry about that!

We have had several of these lately, and I'm working on identifying problem is in our processes.

Again, my apologies!

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Bruce Dunning | Forum Activity | Replied: Mon, Nov 28 2016 10:13 AM

Matthew Miller:
We have had several of these lately, and I'm working on identifying problem is in our processes.

Thanks for looking into this Matthew. I'm sure you folks will fix this for the future.

Using adventure and community to challenge young people to continually say "yes" to God

Posts 1783
Tom | Forum Activity | Replied: Mon, Nov 28 2016 10:14 AM

Matthew Miller:
Dynamic Pricing has been turned on.

Thanks Big Smile

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Posts 67
Bill Carroll | Forum Activity | Replied: Mon, Nov 28 2016 9:17 PM

Thank you! Big Smile

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