Logos 7 will be supported and updated forever.....

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Posts 5251
Dan Francis | Forum Activity | Posted: Wed, Nov 30 2016 4:35 PM

I love how marketing is so quick about making promises that we know will not be true.... I got this email earlier:

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Imagine it now... 

Your bookshelf of biblical resources all at your fingertips…any time you need them, no matter where you are. 

That’s the beauty of Logos 7! 

And what’s even more amazing...and convenient? 

Once you purchase Logos 7, it will always work on the operating system of your choice. Today. Tomorrow. Next week. Next year. Always.


Life is already filled with too many worries. 

You shouldn’t have to worry that your Bible study tools will suddenly not work…especially when you need them the most.

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Their bolded words need an asterisk or FL planing on ensuring 7 will always receive updates even when Logos 12 has been released. I do not expect FL will eternally support 7 but that is the impression I get when I read this email literally...

-Dan

Posts 72
Andrew116 | Forum Activity | Replied: Wed, Nov 30 2016 5:19 PM

This ties into something I have been thinking for a while. 

I've noticed a very strange tone on these forums. Not your post, Dan. But others. Very whiny, lots of complaint, lots of sense of entitlement. It's something I've never experienced among a Christian forum, even of other Bible software companies.

I have started to wonder whether it is in part created by Faithlife's lofty marketing rhetoric. The claims made for Logos are expressed in the highest superlatives. Everything is the 'best ever', everything has 'never been easier'. One would almost think that Logos will write your sermons for you. 

If you over-promise and under-deliver you set yourself up for complaints. Personally I think the software itself is good enough to not need such over-hyped marketing. In fact as I investigated Logos, the marketing turned me off it. It was using the software that convinced me to invest. 

In my view Logos could afford to tone down the marketing rhetoric and stop making such glowing promises. Just say what it does. The marketing team should consider a general ban on superlatives especially the word 'ever' 

Posts 6476
DAL | Forum Activity | Replied: Wed, Nov 30 2016 5:36 PM

 Maybe they decided not to screw us over anymore.  Maybe L7 is the last perfect version theyll  ever support  and just renew and revamp without giving it another name... I guess we'll have to wait and see 😜😁👍🤘✌️️😂😬

DAL

Posts 334
Paul Strickert | Forum Activity | Replied: Wed, Nov 30 2016 7:13 PM

I'm not seeing it, Andrew. It bothered me before, the over-the-top Logos marketing.  Not so much anymore.  In fact, I've noticed the hype (with some exceptions, sure) has been toned down.  I'm also not sure about an increase in complaints.  Don't quote me, but the only thing I've noticed is that a relatively small number of people make about 90% of the complaints.  Or so it seems!  ;)

Posts 72
Andrew116 | Forum Activity | Replied: Wed, Nov 30 2016 7:19 PM

Here's an email I got this week:

//

Logos 7 searches the scriptures like never before
Are you frustrated with Bible searches that uncover…well, nothing helpful? Here’s some good news: You don’t have to be frustrated anymore! With Logos 7, you’ll experience the most powerful search functionality on the planet. 

With the click of your mouse, the touch of your finger, you’ll instantly make new discoveries across the entire Bible AND a host of commentaries, dictionaries and other reference material.

So buy Logos 7 Today and remove the roadblocks in your journey to discover the biblical insights you crave...at the speed of light!

//

In the world of Google, is it really the most powerful search functionality on the planet?

Is your experience that you 'instantly' make new discoveries with just a click? My experience is that I click, and then wait a few seconds, and then have to read and think pretty damn hard and occasionally I make a new discovery. 

The roadblocks are mainly in my own heart and brain... And the speed of light... 

"you don't have to be frustrated any more?" - well, I think this sort of thing is the reason that when people do get frustrated (and studying the Bible is occasionally and unavoidably frustrating), they take it out on Logos. Because we were promised that there would be no more frustration!

If it has gotten better, then that's good and well done FaithLife! But I think the hype machine is still pretty active.

Posts 334
Paul Strickert | Forum Activity | Replied: Wed, Nov 30 2016 7:36 PM

That's a good example of what I don't see so much of anymore.  Sure, it happens.  And your example is the worst I've seen in awhile.  ;)

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