lost Logos Features

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Rev. Jean Maurice M. PROSPER | Forum Activity | Posted: Sun, Dec 4 2016 5:12 AM

I upgraded to Logos 7 (starter edition) from Logos 6 Silver with the crossgrade feature set, only to find out that i lost the features Set. I certainly was not expecting that. How do I get the other features ? 

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sun, Dec 4 2016 5:36 AM

Suggest contacting Faithlife Customer Support => https://www.logos.com/contact to review/fix unlocks for your account since Logos 7 Starter purchase should not have disabled any Logos 6 licensed features.

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DIsciple II | Forum Activity | Replied: Sun, Dec 4 2016 12:22 PM

Rev. Jean Maurice M. PROSPER:

I upgraded to Logos 7 (starter edition) from Logos 6 Silver with the crossgrade feature set, only to find out that i lost the features Set. I certainly was not expecting that. How do I get the other features ? 

Did you sign in with the same email addresstgst you used for Logos 6?

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MJ. Smith | Forum Activity | Replied: Sun, Dec 4 2016 1:40 PM

Can you give an example or two of a feature you have lost? Or did you mean you don't have the Logos 7 feature set?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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