Logos 7 Home Page problem in MacBook Pro

Page 1 of 1 (8 items)
This post has 7 Replies | 2 Followers

Posts 40
GCFSR | Forum Activity | Posted: Mon, Jan 16 2017 11:51 PM

Hi All,

I always encountered this problem every time I start Logos 7 in my MacBook Pro. Please see below.

Below is the Hardware specification of my MacBook pro. 

My Logos 7 version. 

I am not sure if the Hardware or the Operating System or Logos 7 is the one causing the problem.

Please advise if you encountered similar problem and was able to resolve it.

Thanks a lot for the help and God bless.

Posts 40
GCFSR | Forum Activity | Replied: Tue, Jan 17 2017 1:18 AM

I hope this log could help the developer fix the problem.

from cef.log, this is the log I got everytime I launch Logos 7 in my MacBook Pro.

==========

[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.632Z main - initializing raygun with settings", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.634Z homepage - requesting getSidebarTiles", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.641Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.645Z infiniteScroll - loading", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.645Z homepage - requesting getTiles", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.646Z main - homepage initialized", source: logos-app://homepage/build/main.js (8)
[0117/171241:INFO:CONSOLE(8)] "2017-01-17T09:12:41.646Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
[0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.235Z homepage - getSidebarTiles returned 8 items.", source: logos-app://homepage/build/main.js (8)
[0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.244Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
[0117/171242:INFO:CONSOLE(8)] "2017-01-17T09:12:42.765Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
[0117/171249:INFO:CONSOLE(8)] "2017-01-17T09:12:49.905Z homepage - getTiles returned 20 items.", source: logos-app://homepage/build/main.js (8)
[0117/171249:INFO:CONSOLE(8)] "2017-01-17T09:12:49.966Z blogPost - Stripping image from blog post", source: logos-app://homepage/build/main.js (8)
[0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:49.996Z homepage - all images done.", source: logos-app://homepage/build/main.js (8)
[0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:49.996Z homepage - appending tiles.", source: logos-app://homepage/build/main.js (8)
[0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:50.029Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)
[0117/171250:INFO:CONSOLE(8)] "2017-01-17T09:12:50.069Z homepage - calculating layout.", source: logos-app://homepage/build/main.js (8)

========

Posts 5157
Forum MVP
Mike Binks | Forum Activity | Replied: Tue, Jan 17 2017 2:48 AM

Hi GCFSR

I guess that the first question that you will be asked is...

Is your display setting set to 100% or to something else.

If the latter please recheck with the setting at 100%.

It is a perennial problem for the developers as they try to make a multi-platform program work on multiple platforms with different display characteristics.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 1052
Armin | Forum Activity | Replied: Tue, Jan 17 2017 3:42 AM

I believe this is a known bug already reported elsewhere on the forum. I have the same issue. Just click the home button twice more and you see the entire page.

Posts 1052
Armin | Forum Activity | Replied: Tue, Jan 17 2017 8:14 AM

Mike Binks:

Is your display setting set to 100%

Yes

Posts 81
Kevin Wang | Forum Activity | Replied: Tue, Jan 17 2017 9:40 AM

I have this issue as well. It is recorded in another "crash" thread I created pointing out a different problem.

Posts 3345
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Wed, Jan 25 2017 3:36 PM

GCFSR:

Hi All,

I always encountered this problem every time I start Logos 7 in my MacBook Pro. Please see below.

This is fixed in 7.3 SR-3

Posts 40
GCFSR | Forum Activity | Replied: Thu, Jan 26 2017 6:47 AM

The issue is now fixed after installing 7.3 SR-3.

Thanks a lot Logos for the support.

God bless.

Page 1 of 1 (8 items) | RSS