BUG: Cannot Log In

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This post has 3 Replies | 1 Follower

Posts 98
Dan | Forum Activity | Posted: Fri, Jan 20 2017 5:19 AM

Steps to reproduce:

Result:

  • {"error":"Please enter an email address."}

Looking at the network traffic, it is sending the email and password field to the backend.

Browser is Chrome Version 55.0.2883.95 (64-bit) on masOS Sierra 10.12.2.

Posts 99
Matthew | Forum Activity | Replied: Fri, Jan 20 2017 5:45 AM

Same issue, I even tried creating a new account and got this error message:

{"error":"What's your name? Not to be pushy."}

Posts 84
LogosEmployee
Jeff Huff (Faithlife) | Forum Activity | Replied: Fri, Jan 20 2017 6:46 AM

Trying to reproduce this issue.

Out of curiosity, are you able to go to one of these sites:

https://faithlife.com/

https://www.logos.com/signin

and then return to https://faithlifetv.com and see if you are signed in?  Your name would appear in the upper right corner.

Posts 99
Matthew | Forum Activity | Replied: Fri, Jan 20 2017 9:16 AM

It is working now, it was not working for about an hour. During that time I could log into Logos.com and FaithLife, but not FaithLifeTV.

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