Community Pricing Bid Information email issues

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This post has 13 Replies | 2 Followers

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PetahChristian | Forum Activity | Posted: Thu, Feb 9 2017 9:52 AM

"Bidding will close on 1/1/0001 at 12:00pm Pacific time for Lexham Bible Guide: Jonah.

The current community price for this product is $0.00."

The closing date and current community price are off.

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Ben | Forum Activity | Replied: Thu, Feb 9 2017 10:18 AM

Yes, these mistakes were in my email too. 

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Andrew Zoll | Forum Activity | Replied: Thu, Feb 9 2017 10:28 AM

My assumption from getting this is that they are cancelling the project since I have had a community bid on it since 2015. Hopefully some more insight will be along shortly.

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PetahChristian | Forum Activity | Replied: Thu, Feb 9 2017 10:38 AM

Andrew Zoll:
My assumption from getting this is that they are cancelling the project since I have had a community bid on it since 2015.

I don't believe so, since it hit 100% at $18 and bids are closing tomorrow. I would think it will be entering pre-publication.

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Ben | Forum Activity | Replied: Thu, Feb 9 2017 10:49 AM

Not tomorrow, next Friday! There's time to drive it down!

"The whole modern world has divided itself into Conservatives and Progressives. The business of Progressives is to go on making mistakes. The business of Conservatives is to prevent mistakes from being corrected."- G.K. Chesterton

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Bruce Dunning | Forum Activity | Replied: Thu, Feb 9 2017 1:56 PM

I contacted customer service and they said these emails were a mistake and that they are working on them.

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PetahChristian | Forum Activity | Replied: Mon, Feb 13 2017 7:25 PM

Bruce Dunning:

I contacted customer service and they said these emails were a mistake and that they are working on them.

Apparently not fixed yet, as I just got an email for a different CP showing the same date and pricing issue.

Nice to see another bible guide entering pre-publication this week!

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Bruce Dunning | Forum Activity | Replied: Tue, Feb 14 2017 4:21 AM

PetahChristian:
Apparently not fixed yet, as I just got an email for a different CP showing the same date and pricing issue.

I received the same email today too. Perhaps it will be fixed soon.

Using adventure and community to challenge young people to continually say "yes" to God

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David Carter | Forum Activity | Replied: Tue, Feb 14 2017 7:09 AM

Frankly, I think it's rather dangerous for Faithlife to be sending emails saying (and I quote)

"Your bid for this product is $8.00.
Upon closing, your current bid will be successful and your Pre-Pub order for this product will be placed at the community price."

when the community price is actually $20.

What happens if it gets published at $20 and I say "Hey Faithlife you told me I could have this for $8 and I insist you honor your offer" ?

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JT (alabama24) | Forum Activity | Replied: Tue, Feb 14 2017 8:13 AM

David Carter:
What happens if it gets published at $20 and I say "Hey Faithlife you told me I could have this for $8 and I insist you honor your offer" ?

They would probably give it to you. 

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Dale E Heath | Forum Activity | Replied: Tue, Feb 14 2017 10:16 AM

I've gotten emails for 2 that they say my price will be 0.00. But, I have to wait until 01/01/0001. How long is that? Big Smile

Dale Heath

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Brandyn Whittington | Forum Activity | Replied: Tue, Feb 14 2017 11:33 AM

Hey Petah! Thanks for bringing this to our attention. As another had stated this was due to a mistake on our end and is currently being investigated. We want to apologize sincerely for the confusion in the mean time.

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Michael Hatcher | Forum Activity | Replied: Wed, Feb 15 2017 12:12 PM

This same thing happened to me in September of 2016 with "The Oxford Library of Practical Theology (22 vols.)" and when I contacted Logos after the fact, I was basically told, too bad. So they did not honor it.

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David Carter | Forum Activity | Replied: Thu, Feb 16 2017 8:45 PM

alabama24:

David Carter:
What happens if it gets published at $20 and I say "Hey Faithlife you told me I could have this for $8 and I insist you honor your offer" ?

They would probably give it to you. 

Whilst that may or may not be true, they won't need to - I have increased my bid Yes

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