Help! Repeating 2.02 GB download

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Posts 74
James Ogle | Forum Activity | Posted: Tue, Feb 14 2017 4:26 PM

Over the weekend I re-installed Logos 7 (7.4.0.0032) on my laptop and now every time I open the program I need to download 2.02 GB. I did it the first time thinking I needed to and the new update would come with it (and it did not), but it continues to say it i need it. Using Windows 10 64-bit.

Any suggestions?

 

Posts 25381
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 14 2017 5:32 PM

We need to see some logs  Let Logos download about 15%, then cancel the download and upload the compressed log files folder.

Dave
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Windows 10 & Android 8

Posts 74
James Ogle | Forum Activity | Replied: Tue, Feb 14 2017 5:45 PM

5657.Logos logs.zip

I hope that worked. :)

Posts 25381
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, Feb 14 2017 6:10 PM

James Ogle:

5657.Logos logs.zip

I hope that worked. :)

It did, but I'm going to ask you to complete the download before submitting the logs to get the relevant information.

Dave
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Windows 10 & Android 8

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