Continuous 1.3 mb downloading

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Posts 1961
Mark | Forum Activity | Posted: Thu, Mar 18 2010 6:39 AM

Each time I open L4.0 I receive notice of an update and the update is always the same...1.3 mb. I never see any indexing happen after the download is complete and I have no idea what this perpetual update is.  Can anyone tell me how I could find out?

Posts 1417
Blair Laird | Forum Activity | Replied: Thu, Mar 18 2010 6:45 AM

You need to post your log files

Posts 1961
Mark | Forum Activity | Replied: Thu, Mar 18 2010 6:47 AM

Will the log post tell me what is downloading?

Posts 1417
Blair Laird | Forum Activity | Replied: Thu, Mar 18 2010 6:53 AM

I dont believe so (I could be wrong), but it will tell us where your program is hanging up.

Posts 5613
Todd Phillips | Forum Activity | Replied: Thu, Mar 18 2010 7:01 AM

MarkSwaim:

Will the log post tell me what is downloading?

The Logos4Indexer.log will tell you what's downloading.

Posting it here will tell us what's downloading.

Wiki Links: Enabling Logging / Detailed Search Help - MacBook Pro (2014), ThinkPad E570

Posts 1961
Mark | Forum Activity | Replied: Thu, Mar 18 2010 7:12 AM

Thanks.  I will do so as soon as I get the chance

Posts 25032
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Mar 19 2010 12:17 AM

MarkSwaim:

Thanks.  I will do so as soon as I get the chance

Both logs will tell us the complete story!

Dave
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Windows & Android

Posts 1961
Mark | Forum Activity | Replied: Fri, Mar 19 2010 6:45 PM

Here are the logs

1346.Logos4.log

6136.Logos4Indexer.log

Posts 13368
Forum MVP
Mark Barnes | Forum Activity | Replied: Fri, Mar 19 2010 6:53 PM

It's the Journal of Biblical Manhood and Womanhood, volume 10. The error message suggests a server error at Logos' end.

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Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Mar 19 2010 7:03 PM

MarkSwaim:
Here are the logs

The Update Manager thinks that 'LLS:gs_jbmw_10' is out of date. As a workaround we can fix that by renaming C:\Documents and Settings\Mark\Local Settings\Application Data\Logos4\Data\2ruxd5bv.5ed\UpdateManager\Updates.db.

Note: the update causes a server error so that the resource is not downloaded, nothing is indexed and Update Manager will try again!

Dave
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Windows & Android

Posts 1961
Mark | Forum Activity | Replied: Fri, Mar 19 2010 7:09 PM

Thanks guys, but before I try your work around...

I am missing vol 10.  I have a ranking of vol 1-11. But ranking 11 is vol 12 and ranking 10 is vol 11.  Ranking 8 is vol 8.  I would therefore guess that a download is trying to add on the missing volume but it never happens.

Is it therefore a bug?  Is there something that needs to be reported on the server end?

Posts 25032
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Mar 19 2010 7:19 PM

The same situation occurs here http://community.logos.com/forums/t/13538.aspx?PageIndex=3

It is not certain that the original cause was a missing resource but L4 is in a loop because the server error causes the download to fail (Logos should pick up on this, but I'll create a bug report to be sure). Try the workaround and see what happens!

Dave
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Windows & Android

Posts 1961
Mark | Forum Activity | Replied: Fri, Mar 19 2010 9:25 PM

Dave Hooton:
The Update Manager thinks that 'LLS:gs_jbmw_10' is out of date. As a workaround we can fix that by renaming C:\Documents and Settings\Mark\Local Settings\Application Data\Logos4\Data\2ruxd5bv.5ed\UpdateManager\Updates.db.

Dave

I don't completely understand this fix.  What am I supposed to rename this file you mention above to?  I have this file.  So what should I rename it as?

Posts 25032
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Mar 19 2010 10:14 PM

Rename to Updates.old or similar (it doesn't matter as long as you can recognise it and change it back to the original name if necessary). It will be recreated when L4 starts again.

Dave
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Windows & Android

Posts 1961
Mark | Forum Activity | Replied: Sat, Mar 20 2010 9:00 AM

Okay.  The workaround worked.  Now should I delete the old updates file?

Posts 25032
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Mar 20 2010 4:41 PM

MarkSwaim:

Okay.  The workaround worked.  Now should I delete the old updates file?

Put it in the Recycle bin for a while!

Dave
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Windows & Android

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