Links listed in a search take me to the wrong verse

Page 1 of 1 (8 items)
This post has 7 Replies | 1 Follower

Posts 4
Chip Bell | Forum Activity | Posted: Thu, Apr 20 2017 1:16 AM

os ap, After performing a search, there is a list of links (verses). But following those links, I end up about one chapter farther in the text than I should be. Today I discovered a similar problem trying to listen to the audio bible ESV. The text being read is about one chapter behind whatever I select, and the text displayed on screen.  I've been putting up with this for a while. Would love a fix or advice. 

Posts 18435
Forum MVP
Graham Criddle | Forum Activity | Replied: Thu, Apr 20 2017 1:25 AM

Hi Chip - and welcome to the forums

We need a bit more information to get to the bottom of this.

Which mobile app are you using and on which platform? Which version of the app?

As you can see from my screenshots below - iOS app on my iPad - I don't see the problem

I run the search

click the link to 1 John 4 and it goes to the right place

My guess is that you have resources downloaded to your device and they might not match exactly what is on Logos servers (where the search is being run).

Do you know how to check if resources are downloaded? If so, and if the resource you are searching in is downloaded, try removing it and see if the problem persists.

Graham

Posts 24902
Forum MVP
alabama24 | Forum Activity | Replied: Thu, Apr 20 2017 4:30 AM

Welcome! Smile

I concur with Graham that the most likely culprit is a mis-matched downloaded resource. I would check that first. Let us know what the status is on that. 

Chip Bell:
os ap

What does this mean? 

OSX & iOS | Mac Logs | PC LogsInstall

Posts 4
Chip Bell | Forum Activity | Replied: Thu, Apr 20 2017 10:04 PM

iOS. I use multiple faithlife apps on iPhone and iPad. Multiple meaning Logos, Vyrso, Verbum, Noet, and Faith life study bible. Love the flexibility of having different resources open in each app.  Problem fixed by removing downloaded resource and downloading it again. Great call.  Thanks for the wonderful help!

Logos version 5.13.10053 Don't these automatically update as a new version is released?

Posts 24902
Forum MVP
alabama24 | Forum Activity | Replied: Thu, Apr 20 2017 10:23 PM

Chip Bell:

Logos version 5.13.10053 Don't these automatically update as a new version is released?

Theoretically... but theory and practice arent always the same. When a user tells us that they are using "the most current version," all that tells us is that they THINK they are using the most current version! Smile

OSX & iOS | Mac Logs | PC LogsInstall

Posts 4
Chip Bell | Forum Activity | Replied: Fri, Apr 21 2017 11:12 AM

Thanks, Graham  that worked great!

Posts 24902
Forum MVP
alabama24 | Forum Activity | Replied: Fri, Apr 21 2017 12:52 PM

I re-read your post. I originally thought you were asking about software updates... resource updates do not automatically update on mobile as they do on desktop... <Most> of the time, if updates to resources are available, a notification will appear... but not always. Tongue Tied

OSX & iOS | Mac Logs | PC LogsInstall

Posts 4
Chip Bell | Forum Activity | Replied: Sat, Apr 22 2017 1:28 AM

Yes, I meant resource updates. thank you.

Page 1 of 1 (8 items) | RSS
Copyright 1992-2015 Faithlife / Logos Bible Software.