Why can't Mobile Ed courses be viewed off-line? [Update: they can!]

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This post has 21 Replies | 2 Followers

Posts 638
Into Grace | Forum Activity | Posted: Sat, Apr 29 2017 11:21 AM

Logos, please enable off-line viewing for your mobile ed courses. There are several companies who offer this option for their customers. Thank you.

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Apr 29 2017 11:32 AM

When online, has all media for Mobile Education course videos been downloaded ?

Due to size, default download of Mobile Education courses does not include videos.

Keep Smiling Smile

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Apr 29 2017 11:35 AM

Into Grace:
Logos, please enable off-line viewing for your mobile ed courses.

What device(s) are desired for off-line viewing ? (smart phone, roku, laptop, desktop, ...)

Keep Smiling Smile

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 11:41 AM

Keep Smiling 4 Jesus :):

When online, has all media for Mobile Education course videos been downloaded ?

Due to size, default download of Mobile Education courses does not include videos.

Keep Smiling Smile

Thanks for your assistance. I have internet access with my desktop at home.

For traveling, I use my tablet. Unfortunately, Logos has decided that encorporating off-line viewing for Mobile Ed is not important. I hope they reconsider.  Thanks again 😊.

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 11:51 AM

Keep Smiling 4 Jesus :):

Due to size, default download of Mobile Education courses does not include videos.

Keep Smiling Smile

There are several companies that offer courses with off-line viewing. Udemy.com and Coursera are just a few. So the file size is not the issue. The issue is that Logos has decided not to incorporate this feature into their app. I hope they reconsider!

Posts 15805
Forum MVP
Keep Smiling 4 Jesus :) | Forum Activity | Replied: Sat, Apr 29 2017 11:56 AM

Into Grace:
For traveling, I use my tablet.

What operating system is being used on tablet ?

Can tablet connect online when at home ?

FYI: my primary travel device is a MacBook Air so can download Mobile Education videos at home for use offline when traveling.

Keep Smiling Smile

Posts 220
Jeremy White | Forum Activity | Replied: Sat, Apr 29 2017 12:06 PM

If you have downloaded your media on your desktop. You could transfer the file to a different device for viewing. The video format is MOV I believe. The files are not named for human access but have a look in the webcache section of your Logos folder.

 

A song I wrote and recorded : He Who Sits Upon The Throne

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 12:07 PM

I use an Ipad for traveling.

Thanks "Keep Smiling 4 Jesus" for your many contributions to this forum over the years! 

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 12:11 PM

Jeremy White:

If you have downloaded your media on your desktop. You could transfer the file to a different device for viewing. The video format is MOV I believe. The files are not named for human access but have a look in the webcache section of your Logos folder.

Thanks Jeremy. So it's possible to transfer files to my Ipad for off-line viewing! I will look into this. I'm about to travel overseas and will have limited internet access.

Posts 12
Jack Werner | Forum Activity | Replied: Sat, Apr 29 2017 12:12 PM

I would also like to be able to download Mobile Ed videos for off-line viewing on a laptop (Windows 7, Windows 10) or an IPad.  We use Verizon Cellular for internet access, which is not unlimited bandwidth. Thus, video streaming is very limited, or very costly. If I could download video files when I'm at my son's house, with unlimited bandwidth, and watch them at home, it would make Mobile Ed courses MUCH more useful for me.

Posts 1380
Rick Ausdahl | Forum Activity | Replied: Sat, Apr 29 2017 2:27 PM

Jeremy White:

If you have downloaded your media on your desktop. You could transfer the file to a different device for viewing. The video format is MOV I believe. The files are not named for human access but have a look in the webcache section of your Logos folder.

 

I've had (and currently have) many Mobile Ed video files in my Logos webcache folder, but I've never seen one with a MOV file type.  I wish they would use a standard video format so the videos could be played outside of Logos, but to my knowledge, Faithlife uses a proprietary file type that can only be played from within Logos. 

Posts 1380
Rick Ausdahl | Forum Activity | Replied: Sat, Apr 29 2017 2:38 PM

Into Grace:

Logos, please enable off-line viewing for your mobile ed courses. There are several companies who offer this option for their customers. Thank you.

All the courses can be viewed while offline.  For each course you want to view offline, do the following four steps.

  1. Open the course video
  2. Select the course icon in the upper left of the screen
  3. Select "Download all media"
  4. Wait for the download to complete (can take quite a while)

Post back if you have any trouble with the process.

Posts 12
Jack Werner | Forum Activity | Replied: Sat, Apr 29 2017 2:47 PM

Thanks for the instructions for media download.  I did not know about this.

John

Posts 1380
Rick Ausdahl | Forum Activity | Replied: Sat, Apr 29 2017 3:22 PM

John Werner:

Thanks for the instructions for media download.  I did not know about this.

John

Your welcome, John.  I've only done it a couple of times and it was awhile back, but as I recall, Logos does not give you any visible indication that it has started downloading, nor does it tell you when it has finished.  IIRC, the only way to tell is to select the course icon again after requesting the download and the option to download the media will have changed to something along the lines of "Cancel download" or "Cancel media download.  I don't recall what that message reads when the download has finally finished.  But be prepared to have your patience tested.  As I recall, the downloads I did took so long, that the first time I did it for a course, I thought the download process must have gotten hung up, but it did eventually finish. 

Posts 2034
GaoLu | Forum Activity | Replied: Sat, Apr 29 2017 4:28 PM

I have had great success downloading videos.  You can rename the videos if you like.  Add almost any common video extension you like and they should play fine.  MP4 would be fine for iPad.

To monitor downloading you can open your Task Manager and monitor your internet download rate.

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 6:03 PM

Thanks Rick. I have started the download progress and hope this works. While it appears to be a time consuming process (must also upload to my iPad), it is a workaround. 

Posts 4264
LogosEmployee
Kevin Byford (Faithlife) | Forum Activity | Replied: Sat, Apr 29 2017 6:39 PM

Into Grace:
I use an Ipad for traveling.

Hi Into Grace,

Faithlife has always supported direct Mobile Ed media downloads on Apple and Android devices.

Please watch this screencast: https://monosnap.com/file/HOtPjlOnSfaJ4lxcAm6waP2JB1CmEg 

1. View the Mobile Ed resource in the Library.
2. Tap the circular "i" icon.
3. Tap the "Download" button to install the Mobile Ed text resource.
4. Tap the "Media Downloads" link.
5. Tap the circular blue down-arrow icon, to download individual videos (or, tap Download All).

Posts 1380
Rick Ausdahl | Forum Activity | Replied: Sat, Apr 29 2017 7:10 PM

Gao Lu:

I have had great success downloading videos.  You can rename the videos if you like.  Add almost any common video extension you like and they should play fine.  MP4 would be fine for iPad.

To monitor downloading you can open your Task Manager and monitor your internet download rate.

Gao, are you saying to leave the original extension and add another (e.g. MP4) after the original?  I don't think I've ever tried that, but I did try changing the extension in the past without success in regard to being able to play the video outside of Logos.

I suppose I should also ask what the original extension is on the video files to make sure I'm grabbing the right files.

EDIT/UPDATE

Well, I'm not sure what changed since the last time I tried playing these media files outside of Logos, but I'm currently able to use Windows Media Player to play every file I tried, even though the files have a wide variety of extension values/types AND I'm able to play them without making any changes to the file name extensions.  But now the main problem is simply that there's no way to tell from the file names what videos they contain.  That means you have to play each file to see what video pops up, then rename it accordingly.  Possible, but not (in my view) practical.  I'd really like to be able to play them outside of Logos, so I'd be delighted to hear about it if someone knows of a way to tell from the file names what videos they contain and how they are sequenced within the course so as to be able to play them in order.

Posts 638
Into Grace | Forum Activity | Replied: Sat, Apr 29 2017 10:53 PM

Kevin Byford:

Into Grace:
I use an Ipad for traveling.

Hi Into Grace,

Faithlife has always supported direct Mobile Ed media downloads on Apple and Android devices.

Please watch this screencast: https://monosnap.com/file/HOtPjlOnSfaJ4lxcAm6waP2JB1CmEg 

1. View the Mobile Ed resource in the Library.
2. Tap the circular "i" icon.
3. Tap the "Download" button to install the Mobile Ed text resource.
4. Tap the "Media Downloads" link.
5. Tap the circular blue down-arrow icon, to download individual videos (or, tap Download All).

Thanks Kevin. This is exciting! I wish I could now change the thread title. For future app updates, maybe the "media download" link could be more visible. It's hidden to the average user. This feature makes Mobil Ed much more valuable 😀.

Posts 1064
Myke Harbuck | Forum Activity | Replied: Sun, Jun 18 2017 2:23 PM

All the courses can be viewed while offline.  For each course you want to view offline, do the following four steps.

  1. Open the course video
  2. Select the course icon in the upper left of the screen
  3. Select "Download all media"
  4. Wait for the download to complete (can take quite a while)

Post back if you have any trouble with the process.

I have never been able to view courses offline, even after downloading all of them. As you can see, I have all media downloaded. Today I started a video, then left the house. As soon as I was out of range of wifi, the course would no longer play, even though all videos are downloaded. 

This is on an iMac with Sierra, running Logos 7.7.0.0015, but this has always been an issue for me. Never tried it on a Windows machine. Perhaps it isn't an issue there? 

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College
Mac OS 10.13.6 High Sierra, Mid 2015 iMac, 2.5GHz i7, 32 gbRAM, 1tbSSD

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