new stuff is HARD to load

Santer
Santer Member Posts: 6 ✭✭
edited November 2024 in English Forum

im a VERY computer savy guy, but have had nothing but problems getting CDs to load in the MAC 16a version.  i have never encountered a program that wont just recognize the disk and do the job?  any thoughts on this.  i find myself calling logos on nearly every resource to get it to load.  most of the time i insert the CD and NOTHING happens even if Logos is running or opened after the CD is inserted.  

have tried "scan optical media" but NOTHING happens (unless im typing it in the wrong place)  would really appreciate this issue being addressed.  living in Asia and cant go through this process for all the stuff im buying

Comments

  • Mike Binks
    Mike Binks MVP Posts: 7,461

    Hi,

    Getting stuff to load into Logos seems to be problematical. The easiest way I have found is to let it load into the old Librinox system and then update its files from there.

    Otherwise it is best to download it.

    Skype it a good and economical way to contact customer support - its a shame they don't have a Skype name seeing as they are based overseas.

    Tootle pip

    Mike

    tootle pip

    Mike

    Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS

  • Rosie Perera
    Rosie Perera Member Posts: 26,194 ✭✭✭✭✭

    Kirk, I'm not a Mac person, so I don't have any help for you on that front.

    However you might want to consider changing your forum display name to not show your email address, so that spam-bots don't pick it up. It's non-intuitive how to do that. Here are the instructions: http://wiki.logos.com/Changing_Forum_Display_Name

  • Santer
    Santer Member Posts: 6 ✭✭

    agreed.  i try to get the downloadables as often as possible, but unfortunately much of it isnt.  

     

    one prob.  i deleted libronix assuming it was redundant and possibly doubling my resources.  is this true??  how do i get it back on my mac?

  • Santer
    Santer Member Posts: 6 ✭✭
  • Jack Caviness
    Jack Caviness MVP Posts: 13,636

    Santer said:

    one prob.  i deleted libronix assuming it was redundant and possibly doubling my resources.  is this true??  how do i get it back on my mac?

    You can download the Logos for Mac 1.2.2 Engine here http://www.logos.com/mac/engine. It is free, and you should not need anything else to load new resources that come on a disk. Once you unlock the resource(s), synchronize license, and L4 should download it automatically, although it many take a few minutes.

  • When typing Logos 4 command, noticed "s" was only letter needed for "Scan Optical Media" tool to appear at top of search list:

    image

    Once tool appears - clicking tool name should queue CD scan.

    Option: open Logos4.log and Indexer.log files - can watch Logos processing.  If Scan Optical Media does not scan CD's, please post log files.

    By the way, if Time Machine has backup of old resources, could restore /Library\Application Support/Libronix DLS/Resources (for use with Logos for Mac 1.2.2).

    Keep Smiling [:)]

  • Tom Philpot (Faithlife)
    Tom Philpot (Faithlife) Member, Logos Employee Posts: 1,913

    I should probably mention the way the "scan" commands are supposed to work, be it "Scan Optical Media" or "Scan /Some/Folder/On/My/HardDrive":

    They don't run the scan immediately for the resources. They actually add a request to the system to run a full scan of LDLS3 (or Libronix 1.2.2 directories on Mac), plus any Logos 4 Resource folders, plus anything specified by the "Scan" command. Then, the next time the indexer runs, either at Logos 4 restart, or at user login, the scan paths will be scanned for new resources.

    The scan command should descend into all directories under the directory given in the scan command, so if you have a bunch of directories (or folders) under say /Users/tom/MyLibronixResources that all contain resources, you should only have to enter "Scan /Users/tom/MyLibronixResources" or "Scan ~/MyLibronixResources"

    If you're scanning a CD, you can use "Scan Optical Media", but you'll need to actually have the CD or DVD in the drive before you run the command. That's because on a Mac, the CD doesn't get a drive letter (like D:\ or E:\) as on Windows, but rather it gets put in a folder under the /Volumes folder based on whatever the CD/DVD's name is. So the only way for Logos 4 Mac to know which folder to scan is to already have the DVD in the drive before the command is run.

    Then, you have to restart Logos for so that the indexer will run and look for the resources on the disc.

    Hope this helps.

    Mobile Development Team Lead

  • Alan Macgregor
    Alan Macgregor Member Posts: 2,438 ✭✭✭

    I should probably mention the way the "scan" commands are supposed to work

    Tom. that is very helpful. Your post is going to be added to my favourites.

    iMac Retina 5K, 27": 3.6GHz 8-Core Intel Core i9; 16GB RAM;MacOS 10.15.5; 1TB SSD; Logos 8

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  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,928

    I haven't been much on the wiki lately due to time constraints, but this explanation of the scan command definitely needs to get on there somewhere!