Text missing from Sermon document in iPad Bible app

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Graham Criddle | Forum Activity | Posted: Mon, Oct 2 2017 7:26 AM

The two screenshots below are of the same Sermon document (left hand side of the screen) with the first taken from the Bible app and the second from Verbum

As you can see the Bible app is missing some text - from “in Acts 12” to “in many parts of the world”

There is another mission portion a few lines further on in the document

It appears correctly in the Bible app on my iPhone.

All apps now running 5.17.1 though the Bible app was running 5.16.4 when I saw this yesterday evening.

The Sermon document had been created using a combination of Logos 7.9 and the beta 7.10 and I made some changes to the document a few minutes before preaching using the web app sermon editor on my iPad.

Thoughts appreciated.

Thanks, Graham

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Shawn Bumpers | Forum Activity | Replied: Tue, Oct 24 2017 9:28 AM

Yes, this is the problem I am having consistently for the past few weeks, maybe before and I just didn't notice it. Using Logos 7 on MacBook pro and Logos Bible Study and reading app on iPad pro. Sometimes if I go to documents.logos.com and duplicate the sermon doc, the duplicate will show up complete on the logos app, but that doesn't always work.

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Tom Logue | Forum Activity | Replied: Sat, Nov 11 2017 12:09 PM

I am having the same issue. I had a bit of a train wreck with my notes last weekend. Anyone know how to fix this? 

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Jason A. Smith | Forum Activity | Replied: Sat, Jan 13 2018 4:22 PM

Any update on this yet. I have been having problems like others have above with sermon updates showing on the ipad version. Making it so I cannot use the app to preach from

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Roy Dammarell | Forum Activity | Replied: Wed, Jan 17 2018 9:58 AM

We're having some difficulty reproducing the issue, but device logs could be helpful. The next time you notice the issue, please send logs by selecting Help -> Report a Problem in the app.  In the email to support, please note the date and time that the issue occurred and any other context that may be helpful. Thanks!

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