IOS Logos is not downloading on my iPad Mini

Page 1 of 1 (7 items)
This post has 6 Replies | 1 Follower

Posts 95
Mark A. Ellis | Forum Activity | Posted: Sat, Oct 21 2017 1:42 AM

I first noticed this problem about three weeks ago.

I select a resource to download onto my iPad, and Logos indicates that it has been downloaded to my ipad. But when I do not have an internet connection, the resource is not available outside of the short selection which was on the screen. If I go to another passage, the resource screen goes blank. So, I'm sitting in church, I try to jump to another passage, and get a blank screen. However, if I tether my iPad to my iPhone, suddenly it can make the jump. Logos is behaving just as it would with a resource which has not been downloaded. What's up?

Posts 21638
Forum MVP
Graham Criddle | Forum Activity | Replied: Sat, Oct 21 2017 3:56 AM

I have seen this type of problem in the past but not for a long time - what version of the app are you using?

Is this for just one resource or all downloaded resources?

If just one I suggest you "remove" it and then "download" it again and see if that fixes it

Posts 41
Shawn Bumpers | Forum Activity | Replied: Sun, Oct 22 2017 5:48 AM

I have seen this too. Very often I find that documents don't completely sync (most is there, but a paragraph or 2 is missing). I use an iPad pro, latest model, updated to latest IOS. Logos is also current on my MacBook pro. Sometimes I can go to documents.logos.com and duplicate a sermon and the duplicate will be complete on my iPad, but not always. 

Posts 21638
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Oct 22 2017 8:16 AM

Hi Shawn

Yes I have seen that on some occasions - but that is a different issue. 

The original report was about Logos resources not user-created documents. Do you have any problem with those?

Posts 95
Mark A. Ellis | Forum Activity | Replied: Sun, Oct 22 2017 8:24 AM

Hi, Graham. I've already sent this via email, but just to register it here on the page in question.
I uninstalled Logos.
I restarted my iPad.
I reinstalled Logos.
Everything is now working great.
If someone else has this same problem, this worked for me!
All the best to you all!
Mark

Posts 21638
Forum MVP
Graham Criddle | Forum Activity | Replied: Sun, Oct 22 2017 8:43 AM

Hi Mark

Glad it is working again and thanks for letting us know.

Graham

Posts 27271
Forum MVP
JT (alabama24) | Forum Activity | Replied: Sun, Oct 22 2017 1:37 PM

Mark A. Ellis:
I reinstalled Logos.

On mobile (not on desktop!), the best answer is often a reinstall. 

OSX & iOS | Logs |  Install

Page 1 of 1 (7 items) | RSS