Error in synchronization

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This post has 5 Replies | 1 Follower

Posts 27
Todd Zuidema | Forum Activity | Posted: Thu, Nov 2 2017 8:12 PM

Hello! I'm running:

Logos Bible Software 7.10

7.10.0.0019

I'm using a Retina Macbook Pro

I'm getting a synchronization error.

How do I fix this?0207.LogosLogs.tddzdm.20171102-221046.zip

Posts 25739
Forum MVP
Dave Hooton | Forum Activity | Replied: Fri, Nov 3 2017 7:59 PM

It's a History Sync Item.

Delete the History folder ---> /Users/tddzdm/Library/Application Support/Logos4/Data/fd2b98ko.eyx/HistoryManager/ and restart Logos.

Dave
===

Windows 10 & Android 8

Posts 27
Todd Zuidema | Forum Activity | Replied: Fri, Nov 3 2017 8:37 PM

Thanks Dave, but that path doesn't exist on my computer. At least, not that I can find. I've used the terminal to show hidden files and I still can't find it.

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Forum MVP
Mike Binks | Forum Activity | Replied: Sat, Nov 4 2017 1:22 AM

Here is the file trail from my Mac Todd

Can you follow it on your machine? (allowing for the obvious file-name differences)?

?

Posts 25739
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Nov 4 2017 1:18 PM

Todd Zuidema:
but that path doesn't exist on my computer.

Does this article help

Dave
===

Windows 10 & Android 8

Posts 27
Todd Zuidema | Forum Activity | Replied: Sat, Nov 4 2017 9:46 PM

I googled how to show the hidden library folders and then you sent the article, too.  Thanks.  I deleted the file and after re-downloading missing resources and indexing, all seems to be in order.

I had to reload my personal books, which was a little of a hassle, though, but no worries.

Thanks for your help. Much appreciated.

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