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Posts 325
Steve Farson | Forum Activity | Posted: Sun, Nov 5 2017 5:30 PM

Other videos in this course are working, but this one isn't loading...

Segment 23

Using the Timeline to Explore Worldviews throughout History

 Carl F. Ellis Jr., AP221 Apologetics in an Urban Context, Logos Mobile Education (Bellingham, WA: Lexham Press, 2015).

Posts 354
LogosEmployee
Miles Custis | Forum Activity | Replied: Mon, Nov 6 2017 10:01 AM

It's working fine for me. Perhaps something went wrong when you initially downloaded and cached the video. Try selecting "Delete downloaded media" from the drop down menu of the video resource (be sure to do so from the Overview section), and then playing it again.

Posts 13205
Forum MVP
Mark Barnes | Forum Activity | Replied: Mon, Nov 6 2017 1:47 PM

You really ought to fix the bug that causes this. We shouldn't have to delete and redownload dozens of videos just because one didn't download properly!

Posts 83
LogosEmployee
Jeff Huff (Faithlife) | Forum Activity | Replied: Wed, Nov 8 2017 8:46 AM

It looks like the streaming URL has an issue, which would affect situations where you are not watching in the Logos App resource, like Faithlife TV or maybe the courses tool.

A fix is being made to correct this soon.

Thanks for reporting.

Posts 83
LogosEmployee
Jeff Huff (Faithlife) | Forum Activity | Replied: Mon, Nov 13 2017 1:14 PM

Steve,

An update to this resource was published.  If you were trying to watch this course from one of the streaming platforms, that episode should work now.

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