Unable to launch Logos 7 in Windows 10

I've been able to use Logos 7 in Windows 10 since June without problems but today I got an error "This app can't run on your PC.To find a version for your PC check with your software publisher". I changed the user account control (turned it off) as suggested by Logos support but that didn't help. Has anyone else had his problem?

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Philana R. Crouch

Hi Mervin,

I'm sorry you are having problems with Logos. Could you provide a screenshot of the error message you are getting?

Thank You,

Philana

Mervin Walton

https://community.logos.com/discussion/comment/934576#Comment_934576

A quick update! Logos 7 is working now after I got advice from Logos Customer Support. I went into control panel/uninstall and right clicked on Logos 7 and clicked Repair. That took care of the problem.

Philana Crouch

https://community.logos.com/discussion/comment/934694#Comment_934694

A quick update! Logos 7 is working now after I got advice from Logos Customer Support. I went into control panel/uninstall and right clicked on Logos 7 and clicked Repair. That took care of the problem.

Glad it's working!