For some reason my logos will not start. When I open it it does not respond and crashes. Any suggestions.
Logs?
Logging Tool
Have you tried holding down the Control (or Mac Command) key, to get the Login window and open to a blank layout?
Hi. The same happens to me. Suddenly (Today) Logos won't start. Although in the task manager appears to be running.
Log file:
2017-11-30 21:21:57.5679 1 Info OurApp Starting application (7.11, version 7.11.0.0023 x64 on Microsoft Windows NT 10.0.15063.0, .NET 4.0.30319.42000) at 0.301 seconds.2017-11-30 21:21:57.5940 1 Info LogosApplication Checking application compatibility mode for 'Logos.exe'.2017-11-30 21:21:57.8682 1 Info OurApp Terminating application.
Try downloading and installing 7.11 SR-1:
https://community.logos.com/forums/t/154910.aspx
You mean to reinstall Logos 7 from zero!!!
Would be nice if Logos told us what happened. At least.
ROGER JIMENEZ: You mean to reinstall Logos 7 from zero!!! Would be nice if Logos told us what happened. At least.
Description of the problem here:
https://community.logos.com/forums/p/154779/939541.aspx#939541
There should be no need to reinstall from zero. Use the task manager to kill the running instance of the application. Then download the updated version using the instructions here: https://www.logos.com/install
Then just install on top of your current installation.
Since the instructions in https://www.logos.com/install seems nothing to do with this issue, I thought that would be necessary to download all the library once again! Ok. Solved. Thank you Andrew.