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Posts 159
Donn Arms | Forum Activity | Posted: Mon, Apr 19 2010 12:40 PM

I have downloaded several Bibles to use offline on my iPad. They all show the airplane icon indicating that they are available offline but when I turn off the WiFi none of the Bibles are listed in the library. If they are indeed available how do I find them?

Posts 3
Wesley Good | Forum Activity | Replied: Tue, Apr 27 2010 6:41 AM

I too, am having the same problem.  It's frustrating, when I set up the references to read offline for studying only to not have them available.  The Main reason why I bought an IPad was Logos advertised its ability to read offline material.  Had I known that the offline reading did not work, I would not have bought the IPaD.  Hopefully, a fixed will be developed soon.

Upgrade Scholar's Library: Gold (ND) to Scholar's Library: Platinum (LE) [DVD] Logos 4.ob (4.02.3.8750) 

IPaD wifi 32 GB  Logos software version 1.4.1 (37022), Built Mon Apr 19 11:59:42 2010

 

 

Posts 1539
Terry Poperszky | Forum Activity | Replied: Tue, Apr 27 2010 6:50 AM

I had the same problem this Sunday, I have a thread on it (http://community.logos.com/forums/t/16146.aspx), but Logos hasn't commented on it yet. I fixed my issue by logging out which deleted all the offline content, and they logging back in and downloading them again.

 

 

Posts 159
Donn Arms | Forum Activity | Replied: Tue, Apr 27 2010 7:55 AM

I seem to have resolved it by completely uninstalling the app (and all my offline content) and reinstalling.

Posts 405
Amy Leung | Forum Activity | Replied: Tue, Apr 27 2010 10:07 AM

I don't have an iPad (yet) but I suspect that what you're seeing is related to this bug.    I have lost all my books a couple of times going in and out of a network connection (in my case good and bad 3G reception), and the books were gone when device was offline when the app (my guess) thought that it was online and cannot authenticate and removed all the books.   I'm sure that Dave is looking into this already because I reported it already.  Wink

I wonder what would happen if I sign in and out of L4 on the desktop (or change the password or have bad network connections etc), has anyone tried this before, did you lose your books?  I am glad that I don't seem to lose my books and indices on my desktop L4 as readily as I did on the iPhone.  Stick out tongue

Posts 1539
Terry Poperszky | Forum Activity | Replied: Tue, Apr 27 2010 11:00 AM

Amy Leung:
I'm sure that Dave is looking into this already because I reported it already.  Wink

 

When Dave says he is looking into it (Which he hasn't so far), then I will sure Surprise

 

 

Posts 405
Amy Leung | Forum Activity | Replied: Tue, Apr 27 2010 7:34 PM

It looks like Dave did do something about it.  Maybe he has to look into it again.  Stick out tongue

I wonder if it would be possible not to remove books immediately when the user is thought to be signed out, and only doing so when he signs into another account?  That gives the user the opportunity to sign on his own account again without losing books, and would avoid disasters like the one you had on Sunday.

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