Bug Report 7.13 Courses tool: OT312 Locked on Desktop (Mac)

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This post has 4 Replies | 1 Follower

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Martin Folley | Forum Activity | Posted: Thu, Feb 22 2018 1:24 PM

Hi.

OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

Does anybody have a suggestion of the next step?

My library is showing three OT312 files with permanent licenses.

Thanks.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 3109
Forum MVP
PetahChristian | Forum Activity | Replied: Thu, Feb 22 2018 1:39 PM

Courses tool has been intermittently glitchy for 7.13.

If I start OT312, it shows a bunch of locked resources (with resource IDs instead of long titles). (I obviously own the first item -- LBD.)

But if I switch to a different course, then back to OT312, everything is back to normal:

All I can say is that this bug is not specific to OT312. I've seen it once earlier today with a different course, hadn't taken a screenshot, then couldn't reproduce it. But got the proof for this one.

Maybe edit the post title to include "Bug: 7.13 courses tool ..." to get Philana's attention?

Logos 7.13 (7.13.0.0017) on macOS 10.13.3 (17D47)

Posts 1073
Martin Folley | Forum Activity | Replied: Thu, Feb 22 2018 1:41 PM

Thank you.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 3109
Forum MVP
PetahChristian | Forum Activity | Replied: Mon, Feb 26 2018 8:15 AM

Can somebody open a case please (or pass this along to the developers)? Thank you!

Posts 2427
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Feb 26 2018 8:52 AM

Martin Folley:

Hi.

OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

Does anybody have a suggestion of the next step?

My library is showing three OT312 files with permanent licenses.

Thanks.

Hi Martin,

Thanks for reporting this, I've opened up a case.

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