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This post has 11 Replies | 3 Followers

Posts 1073
Martin Folley | Forum Activity | Posted: Thu, Mar 1 2018 11:59 AM

For some reason, Logos started indexing after installing the Beta ( 7.14 Beta 1, 7.14.0.0002). After many hours, it is saying 3% complete ... but the number of resources downloaded is only 20 ... mainly the monthly preview and FBOM offerings ...

I have attached my logs ...

Thanks.

 5554.LogosLogs.Martin.20180301-195340.zip

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 604
John Fugh, Jr. | Forum Activity | Replied: Thu, Mar 1 2018 12:06 PM

Very same issue for me.  My logs are attached, too.7610.LogosLogs.johnfugh.20180301-150547.zip

Posts 20
David J Heintzman | Forum Activity | Replied: Thu, Mar 1 2018 12:23 PM

From the 7.14 Beta release notes:

Known Issues

Indexer

The indexer may crash with an EndOfStreamExceptionWorkaround: Restart the application and the indexer will be restarted (and should complete indexing normally).

This happened to me too.  I closed Logos, made sure that all running Logos processes were stopped.  When I restarted Logos the indexing finished normally.

Posts 604
John Fugh, Jr. | Forum Activity | Replied: Thu, Mar 1 2018 12:25 PM

I apologize for not mentioning it: I did restart the computer several times without any help.

Posts 351
LogosEmployee
Adam Borries (Faithlife) | Forum Activity | Replied: Thu, Mar 1 2018 1:34 PM

Hi, John and Martin, 

These are both the same crash noted as a known issue in the release notes

The good news is, this has been fixed in beta 2. 

Adam Borries | Product Manager, Logos desktop application

Message me on Faithlife.com >>

Posts 1073
Martin Folley | Forum Activity | Replied: Thu, Mar 1 2018 10:40 PM

Thanks Adam, that is good news.

I had, as always, read the release notes ... and obviously never thought that it could happen to me! Embarrassed

Restarting Logos (Mac) did not sort the issue ... restarting the mac itself seems to have done.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 1073
Martin Folley | Forum Activity | Replied: Thu, Mar 1 2018 10:40 PM

Thanks Adam, that is good news.

I had, as always, read the release notes ... and obviously never thought that it could happen to me! Embarrassed

Restarting Logos (Mac) did not sort the issue ... restarting the mac itself seems to have done.

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 2577
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Mar 5 2018 1:39 PM

Martin Folley:

For some reason, Logos started indexing after installing the Beta ( 7.14 Beta 1, 7.14.0.0002). After many hours, it is saying 3% complete ... but the number of resources downloaded is only 20 ... mainly the monthly preview and FBOM offerings ...

I have attached my logs ...

Thanks.

 5554.LogosLogs.Martin.20180301-195340.zip

This has been fixed in 7.14 Beta 2.

Posts 1073
Martin Folley | Forum Activity | Replied: Mon, Mar 5 2018 11:19 PM

Thanks All.

Unfortunately I have updated to Beta 2, and the indexer stalled at 14% (I left it overnight).

Restarting Logos see the indexer still sitting at 14%

I will restart the Mac in a few minutes.

1222.LogosLogs.Martin.20180306-071351.zip

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 1073
Martin Folley | Forum Activity | Replied: Tue, Mar 6 2018 12:45 AM

Restarting the mac caused the indexer to start again ... but then it choked at 6%

2311.LogosLogs.Martin.20180306-084322.zip

2010 17" MBP with High Sierra, iPad4 with iOS10.

Posts 7983
LogosEmployee

The crash you originally reported is fixed, but it looks like there's a new (macOS-only) bug in indexing (that we didn't find during internal testing): https://community.logos.com/forums/p/160924/960835.aspx#960835 

Posts 2577
LogosEmployee
Philana R. Crouch | Forum Activity | Replied: Mon, Mar 12 2018 11:13 AM

Martin Folley:

Thanks All.

Unfortunately I have updated to Beta 2, and the indexer stalled at 14% (I left it overnight).

Restarting Logos see the indexer still sitting at 14%

I will restart the Mac in a few minutes.

1222.LogosLogs.Martin.20180306-071351.zip

This performace bug has been fixed in 7.14 Beta 3.

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