Sermon Editor not available?

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Posts 5
William Ellis | Forum Activity | Posted: Mon, Mar 5 2018 3:37 PM
Anyone know why the sermon editor is not available?
Posts 1691
Robert M. Warren | Forum Activity | Replied: Mon, Mar 5 2018 5:35 PM

Hi William:

When is the last time it was available to you? If you are a Logos Now subscriber (thus with access to the Full Feature Set) and your subscription lapsed, and you don't have the Bronze package or higher, or didn't purchase the Full Feature Set separately, that could account for its absence.

Win 10 Android 8.1 Fire OS 5

Posts 5
William Ellis | Forum Activity | Replied: Tue, Mar 6 2018 4:51 PM

Last time I used it was last week. I have Logos 7 Platinum. I did drop Logos Now once the web app was made available to Logos 7 users since I felt like the subscription added little value.  

Posts 1205
Mike Tourangeau | Forum Activity | Replied: Tue, Mar 6 2018 5:14 PM

It sounds like your sermon editor was in with Logos Now. 

Posts 6226
DAL | Forum Activity | Replied: Wed, Mar 7 2018 4:44 AM

Mike Tourangeau:

It sounds like your sermon editor was in with Logos Now. 

I don’t have Logos Now and I have the sermon Editor both in English and Spanish. It’s part of Bronze and above with Gold having the most features and LN adding some new features.

The OP needs to call CS/Tech support to get it back.

DAL

Posts 1205
Mike Tourangeau | Forum Activity | Replied: Wed, Mar 7 2018 6:32 AM

DAL:
The OP needs to call CS/Tech support to get it back.

Possibly, but it is likely you have purchased the datasets/tools at some point in the past. You can opt out of buying them when you buy a base package. This is what I have done in the past, I have these datasets/tools purely through Logos Now.

Posts 3148
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Mar 7 2018 8:22 AM

Hi William,

I'm sorry for the confusion. I've contacted you via the email we have for you about this.

 

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